- Music
- Gym Workouts
- Reading
Ryan Klenk
Spring City
Summary
Dedicated server with exceptional customer service skills, known for cash handling accuracy and team collaboration. Ready to enhance guest experiences in high-pressure environments.
Overview
4
4
years of professional experience
Work History
Server
Texas Roadhouse
Royersford, PA
04.2025 - 12.2025
- Assisted in inventory management by tracking stock levels and reporting discrepancies to management promptly.
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Handled cash transactions accurately, contributing to balanced daily financial reports.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
Server
Movie Tavern
Collegeville, PA
03.2023 - 04.2025
- Delivered exceptional customer service in fast-paced environment, enhancing guest satisfaction and loyalty.
- Managed food and beverage orders efficiently, ensuring timely delivery to guests during peak hours.
- Trained new staff on service protocols and menu knowledge, fostering team cohesion and performance.
- Collaborated with kitchen staff to streamline order preparation, reducing wait times for guests.
- Handled cash transactions accurately, processing payments and balancing registers at end of shifts.
- Monitored dining area for cleanliness and organization, maintaining high standards of presentation and safety.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Bussed and reset tables to keep dining room and work areas clean.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Food Runner
Movie Tavern
Collegeville, PA
05.2022 - 03.2023
- Delivered food and beverages promptly to enhance customer satisfaction.
- Collaborated with kitchen staff to ensure accurate order fulfillment.
- Maintained cleanliness and organization of dining areas for a positive guest experience.
- Assisted servers during peak hours to optimize service efficiency.
- Monitored inventory levels of supplies and communicated needs to management.
- Supported team members in training new food runners on operational procedures.
- Ensured compliance with health and safety standards throughout service shifts.
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
Crew Member
Dairy Queen
Royersford, PA
10.2021 - 05.2022
- Provided exceptional customer service, ensuring positive dining experiences for all guests.
- Operated kitchen equipment efficiently, maintaining high standards of food safety and hygiene.
- Prepared menu items accurately following recipes and presentation guidelines.
- Collaborated with team members to manage peak hours effectively, enhancing service speed.
- Handled cash transactions and balanced registers at the end of shifts with precision.
- Maintained cleanliness in dining and kitchen areas, supporting overall store operations.
- Assisted in training new crew members on operational procedures and customer service standards.
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
Education
Associate of Science - Cellular And Molecular Biology
West Chester University of Pennsylvania
West Chester, PA05-2027
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Customer service
- Safe food handling
- Food running
- High volume dining
- Team collaboration
- Table bussing
Accomplishments
- Displayed leadership at practices, matches, and tournaments
- Engaging with teammates keeping team moral high
- Leading warm-ups
Interests
Timeline
Server
Texas Roadhouse
04.2025 - 12.2025
Server
Movie Tavern
03.2023 - 04.2025
Food Runner
Movie Tavern
05.2022 - 03.2023
Crew Member
Dairy Queen
10.2021 - 05.2022
Associate of Science - Cellular And Molecular Biology
West Chester University of Pennsylvania