Ryan Marinak
Altoona
Summary
Dynamic Shift Manager at The Meadows of Greenwood, adept at resolving customer concerns and enhancing satisfaction. Demonstrated strong problem-solving and critical thinking skills while ensuring compliance with health and safety regulations. Trained new employees effectively, showcasing reliability and a commitment to continuous learning in a fast-paced environment.
Overview
3
3
years of professional experience
Work History
Shift Manager
The Meadows of Greenwood
05.2023 - Current
- Resolved customer concerns promptly, enhancing satisfaction and retention rates.
- Monitored compliance with health and safety regulations to maintain a safe environment for staff and residents.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
- Trained new employees on company policies, procedures, and job responsibilities, ensuring seamless integration into the team.
Education
Bachelor of Science - Biology
Pennsylvania State University
University Park, PA05-2029
Skills
- Punctual and reliable
- Flexible schedule
- Problem-solving
- Critical thinking
Timeline
Shift Manager
The Meadows of Greenwood
05.2023 - Current
Bachelor of Science - Biology
Pennsylvania State University