Ryan Schueddig

Although day to day my regular duties are training and delivering on the road I fill in for my supervisor and manager as needed.

• Acted as mentor to junior drivers, sharing insights and best practices for maintaining safety standards and improving overall performance on the job.
• Provided ongoing training to new drivers, emphasizing company standards and best practices for efficient operations.
• Improved customer satisfaction ratings by providing timely deliveries and prompt communication with clients.
• Handle complex logistical challenges in high-pressure situations while maintaining professionalism.

I was employed by Aramark for over 11 years. Working my way up from an entry level hourly employee to an Operation Manager. During these years I strived and remained hands on in a variety of atmospheres. ATI Allegheny Ludlum Steel Mill, Slippery Rock School District and Carnegie Mellon University.

• Analyzed and reported on key performance metrics to senior management.
• Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
• Interacted well with customers to build connections and nurture relationships.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Developed and maintained relationships with external vendors and suppliers.
• Led hiring, onboarding and training of new hires to fulfill business requirements.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
• Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Developed and implemented strategies to maximize customer satisfaction.
• Handled staff training initiatives aimed at skilling the workforce to meet dynamic industry demands.
• Reduced turnaround time for project completion through effective resource allocation and team management.
• Assisted in recruiting, hiring and training of team members.
• Trained and guided team members to maintain high productivity and performance metrics.