Ryan Graham

• Resolved customer service issues quickly and effectively.
• Organized leagues into divisions based on age, gender or skill level of participants.
• Resolved conflicts among players, coaches or parents regarding rules violations or game disputes.
• Facilitated post-season awards ceremonies honoring athletes from each division of play.
• Provided customer service support for coaches, players and parents with questions about the league.
• Responded to customer issues to provide immediate resolution and improve retention.

• Assisted head coach in making decisions related to personnel moves such as recruiting, player selection.
• Provided feedback to athletes on their performances in practices and competitions.
• Assisted with fundraising efforts for the athletic program.
• Attended staff meetings to discuss strategies, tactics, and training schedules.
• Developed scouting reports and game plans for upcoming opponents.
• Assisted in the recruitment of student-athletes for the program.
• Communicated effectively with parents of student-athletes regarding their child's progress in the program.
• Analyzed video footage to identify areas of improvement for individual players or the entire squad.

I have bowled in professional tournaments for the last 7 years and competed in many local, state, and national tournaments. I have also been sponsored by three different companies, two of which I still am with today.