- Second City Improv Graduate
- IO Improv Graduate
- American Immersion Theater Murder Mystery Ensemble Member
RYAN ESHLEMAN
Morrisville
Summary
Dedicated professional with excellent analytical and critical thinking abilities, centered toward creating a positive workplace and engaging with those around me. Exceptional team player, time manager, and apt to fast-paced conditions requiring quick communication and direction. Proficient in Microsoft Office Suite and quickly able to learn other software.
Overview
14
14
years of professional experience
Work History
Content Integrity, Sr. Specialist
GrubHub
Chicago, IL
04.2019 - 02.2026
- Manage workflow processes, ensuring deadlines are met.
- Implement strategies to improve performance, accuracy, and quality.
- Collaborate with leadership and other departments, recommending improvements in systems and procedures.
- Developed and implemented training programs for new staff, fostering a culture of continuous learning and improvement.
- Monitor the performance of team members and vendors against established goals.
- Running/creating reports to identify, evaluate, and manage account requests.
Improv Coach
Annoyance Theater
Chicago, IL
11.2018 - 03.2020
- Plan weekly lessons to teach a team of improvisors
- Provide constructive feedback to performers
- Communicate and manage team, individually and as a group
Teller/Foreign Currency Specialist
JP Morgan, Chase
Lincolnwood, IL
12.2015 - 08.2018
- Processed customer transactions accurately and efficiently, ensuring timely service delivery.
- Assisted customers with inquiries, providing exceptional service to enhance satisfaction.
- Internal audit team member
- Ordered and maintained foreign currency.
- Cash handling and customer service experience
- Balanced cash drawer daily with precision.
Brain Coach/Inventory
Marbles the Brain Store
Chicago, IL
10.2014 - 12.2015
- Recommend Products based on the customers’ needs
- Communicate received and damaged products to the head of inventory
- Price and stock merchandise
- Inventory database, customer service and cash handling experience
Teacher Aide/Bus Driver
Wee Care Early Learning Center
Langhorne, PA
10.2012 - 06.2014
- Manage classroom of students between ages 2-11
- Communicate with parents about child’s progress
- Transport students to and from school
Driver/Navigator
1-800-Got-Junk?
Yardley, PA
01.2012 - 07.2012
- Communicate with customer about accurate time of arrival
- Give precise cost estimates, and complete each job to the customers’ satisfaction
- Digital payment processing experience
- Operated company vehicles safely to transport items.
Education
B.S. - Business Administration
Cairn University
Langhorne, PA12-2011
B.S. - Biblical Studies
Cairn University
Langhorne, PA12-2011
Skills
- Analytical Thinking
- Effective Time Management
- Fast Learner
- Detail Oriented
- Flexibility and Adaptability
- Communication Skills
- Interpersonal Skills
- Dedicated Team Player
- Honesty and Integrity
- Independently Motivated
- Critical Thinking and Problem Solving
- Documentation Management
Interests
Timeline
Content Integrity, Sr. Specialist
GrubHub
04.2019 - 02.2026
Improv Coach
Annoyance Theater
11.2018 - 03.2020
Teller/Foreign Currency Specialist
JP Morgan, Chase
12.2015 - 08.2018
Brain Coach/Inventory
Marbles the Brain Store
10.2014 - 12.2015
Teacher Aide/Bus Driver
Wee Care Early Learning Center
10.2012 - 06.2014
Driver/Navigator
1-800-Got-Junk?
01.2012 - 07.2012
B.S. - Biblical Studies
Cairn University
B.S. - Business Administration
Cairn University