Ryan W Edsell
Towanda
Summary
For the last 15 years at MR DIRT INC, I excelled as a Dispatcher, Driver, and Sales Rep, adeptly managing high-stress situations and maintaining a flawless driving record. My strong work ethic and problem-solving skills fostered significant client relationships, enhancing business opportunities. Skilled in both decision-making and customer service, I ensured compliance with safety and DOT regulations, contributing to the efficient operation of a 30-vehicle fleet. I also have a solid background in operating heavy machinery and am skilled in safely maneuvering and maintaining equipment to ensure optimal performance.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Dispatcher/ Driver/ Sales Rep
MR DIRT INC
03.2010 - Current
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Maintained a clean driving record and obeyed traffic laws and regulations.
- Developed strong relationships with customers by providing courteous service
- Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
- Directed dispatching, routing, and tracking of 30 fleet vehicles, maintaining an accurate record of each as well as ensuring that the proper documentation was done in compliance with industry regulations.
- Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
- Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
- Oversaw and enforced compliance with all safety regulations and DOT regulations.
- Managed conflict resolutions with customers, drivers and other personnel to encourage professional relationships and promote respect.
Education
CLASS A CDL -
Sage Technical School
VestalHigh School Diploma -
Northeast Bradford
Rome01-2005
Skills
- Decision-making
- Data entry
- Customer service
- Time management
- Strong work ethic
- Safe driving practices
- Heavy equipment operation
- Problem-solving capacity
Certification
- OSHA 10 Certified
- Class A CDL
Timeline
Dispatcher/ Driver/ Sales Rep
MR DIRT INC
03.2010 - Current
CLASS A CDL -
Sage Technical School
High School Diploma -
Northeast Bradford
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