Saanyae McNish
Philadelphia
Summary
A driven and goal-focused individual with more than 12 years of customer service experience. Ready to bring my expertise to a fulfilling role. Skilled in establishing and upholding top-tier quality standards and resolving issues through strategic planning. Proficient at excelling in both team-based and self-motivated environments, utilizing strong communication abilities to cultivate enduring connections.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Mail Carrier
United States Postal Office
Philadelphia
11.2019 - Current
- Sorted mail, including packages according to delivery sequence as well as loaded the mail or packages onto & off mail truck
- Obtained customer signatures, insured and certified mail & packages
- Communicated with dispatcher and modified route according to instructions as needed
- Maintained logs to monitor delivery rates and vehicle maintenance scheduling.
PCA
Kids and Family inc
Philadelphia
12.2023 - 05.2025
- Provide personal care to students in the classroom
- Assisting children with autism, keeping student on track with the class
- Helping with motor skills, speech, appropriate behavior
- Providing social support.
Receptionist
Burke Dermatology
Wilmington
09.2016 - 11.2019
- Provided administrative support to executive-level staff, including scheduling meetings, conducting training, and answering phone calls & emails
- Conducted interviews with potential employees as well as required pre-employed training
- Assisted HR with compliance and auditing of personnel files
- Optimized patients' satisfaction, provider time, and treatment room utilization managing appointments via phone or in person.
Education
High School Diploma -
John Bartram Highschool
Philadelphia, PA06-2016
Skills
- Behavioral Management
- Vital signs monitoring
- Patient Observation
- ADL support
- Patient Education
- Mail Distribution
- Post Office Operations
- Multi-Line Phone Management
- Email And Telephone Decorum
- Paperwork Processing
Certification
- Cpr
Timeline
PCA
Kids and Family inc
12.2023 - 05.2025
Mail Carrier
United States Postal Office
11.2019 - Current
Receptionist
Burke Dermatology
09.2016 - 11.2019
High School Diploma -
John Bartram Highschool