Sabrina Coleman
BJ's Restaurant & Brewhouse
Pittsburgh
1
Language
2
years of professional experience
Skilled multitasker with the ability to maintain composure in fast-paced, high-pressure environments. Expertise in scheduling, record keeping and customer relations. Proven ability to maintain professionalism and a positive attitude when interacting with clients.
Work History
Restaurant Hostess
3 Months- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating arrangements and minimize wait times.
- Assisted in training new staff on customer service standards and operational protocols.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Receptionist
1 Year- Greeted visitors warmly and ensured they had a positive experience.
- Handled cash and credit card payments with accuracy.
- Answered phones professionally in accordance with organizational protocols.
- Assisted with administrative tasks such as filing documents, copying materials.
- Maintained accurate records of all incoming calls, messages, and visitors.
Education
Bachelor of Arts - Public Relations in Liberal Arts Candidate
Dean's List [Fall 2025, Spring 2026]
High School Diploma
- Varsity Womens Lacrosse - Captain
- 4.23 GPA
- Horticulture Club Member & VP
Skills
Organization skills
Appointment scheduling
Reservation and schedule building
Customer/Client relations
Verbal and written communication
Telephone skills
LANGUAGES
German - Intermediate
Timeline
Restaurant Hostess
BJ's Restaurant & Brewhouse
05.2026 - CurrentRead More
Receptionist
Fyzical Therapy & Balance Centers
08.2024 - 08.2025Read More
Auburn University
Bachelor of Arts from Public Relations in Liberal Arts Candidate
Read More
Peters Township Highschool
High School Diploma
Read More
COMMUNITY SERVICE
Meals on Wheel Delivery Driver + Event Coordinator: Venetia, PA, 2019-Present. Organized bag decorating event as our charity event for local lacrosse team, made cookies as donations to the organization, and developed strong relationships with customers by providing friendly service and responding to inquiries promptly.