Sabrina Santiago
Scranton,PA
Summary
Dynamic and detail-oriented professional with experience at Chewy Warehouse, excelling in order fulfillment and team collaboration. Proven ability to maintain a positive work environment while demonstrating strong attention to detail and effective communication skills. Fast learner adept at processing information quickly, ensuring efficient operations and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Cashier
Dollar Tree
11.2018 - 03.2020
- Restocked, arranged and organized merchandise throughout the store.
- Helped customers complete purchases, locate items, and provide suggestions to improve customer satisfaction and increase amount of purchases.
- Verify the correct amounts in cash drawer at start and end of each shift, accounting for errors and resolving issues.
- Assisted beginning co-workers on customer service strategies, proper placements of items, drawer difficulties, answering questions, and sales goals.
Concert Security (Seasonal)
Live Nation (The Pavilion At Montage Mountain)
04.2019 - 10.2019
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations even during 14-hour shifts.
- Projected positive body language, tone, and smile to appear approachable for customers
- Properly confiscated or declined prohibited items from entering and exiting the perimeter
- Verified each individual's passes to enter restricted areas and denied access to unauthorized persons.
Warehouse Forklift Operator
Chewy Warehouse
07.2020 - 04.2021
- Packed items into appropriate containers for shipment.
- Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
- Drove carts, dollies, hand trucks, mobile power-propelled trucks (Double-Walkie Rider), and other moving equipment to maintain 100 an hour rate.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Reptile Keeper
Electric City Aquarium And Reptile Den
06.2021 - 06.2023
- Kept animals clean and free of contaminants to promote optimal health.
- Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
- Educated visitors 30 minutes per showing during daily educational shows and weekend feedings.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
Fulfillment Specialist
Chewy Warehouse
06.2023 - 10.2024
- Prepared orders by processing requests, pulled materials from warehouse while maintaining 55+ per hour rate, packed boxes, and prepared shipments.
- Collaborated with team members to complete picking tasks quickly and efficiently.
- Safeguarded products in storage to protect from spills and damages
- Packed damaged (Non-expired) animal products for donations.
Commercial Van Driver / General Warehouse Worker
Goodwill Inc
10.2024 - Current
- Utilized maps, GPS, landmarks and traffic conditions to expertly navigate to and from destinations efficiently.
- Promoted safe driving habits within the team by consistently following traffic laws and regulations.
- Demonstrated adaptability when faced with last-minute route changes, successfully navigating unfamiliar areas while maintaining a professional and positive attitude.
- Maintained safe-lifting habits and proper loading techniques during donation transportations.
Education
No Degree - Herpetology
The Amphibian Foundation
4055 Roswell Rd NE, Atlanta, GAHigh School Diploma -
Agora Cyber Charter School
King of Prussia, Pennsylvania06.2020
Skills
- Demonstrates High Focused Attention To Detail
- Intermediate Communication Skills In Oral And Written Format
- Fast Learner; Ability To Process Information quickly and decisions accordingly
- Ability To Maintain A Team-Player Mentality; Promote A Positive Work Environment
Timeline
Commercial Van Driver / General Warehouse Worker
Goodwill Inc
10.2024 - Current
Fulfillment Specialist
Chewy Warehouse
06.2023 - 10.2024
Reptile Keeper
Electric City Aquarium And Reptile Den
06.2021 - 06.2023
Warehouse Forklift Operator
Chewy Warehouse
07.2020 - 04.2021
Concert Security (Seasonal)
Live Nation (The Pavilion At Montage Mountain)
04.2019 - 10.2019
Cashier
Dollar Tree
11.2018 - 03.2020
No Degree - Herpetology
The Amphibian Foundation
High School Diploma -
Agora Cyber Charter School
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