Sabrina Santiago
Scranton,PA
Summary
Dynamic and detail-oriented professional with experience at Chewy Warehouse, excelling in order fulfillment and team collaboration. Proven ability to maintain a positive work environment while demonstrating strong attention to detail and effective communication skills. Fast learner adept at processing information quickly, ensuring efficient operations and customer satisfaction.
Overview
6
6
years of professional experience
Work History
Cashier
Dollar Tree
1000 S Washington Ave, Scranton PA
11.2018 - 03.2020
- Restocked, arranged and organized merchandise throughout the store.
- Helped customers complete purchases, locate items, and provide suggestions to improve customer satisfaction and increase amount of purchases.
- Verify the correct amounts in cash drawer at start and end of each shift, accounting for errors and resolving issues.
- Assisted beginning co-workers on customer service strategies, proper placements of items, drawer difficulties, answering questions, and sales goals.
Concert Security (Seasonal)
Live Nation (The Pavilion At Montage Mountain)
1000 Montage Mountain Rd, Scranton PA
04.2019 - 10.2019
- Remained calm, assertive and mindful to think critically and problem solve during stressful situations even during 14-hour shifts.
- Projected positive body language, tone, and smile to appear approachable for customers
- Properly confiscated or declined prohibited items from entering and exiting the perimeter
- Verified each individual's passes to enter restricted areas and denied access to unauthorized persons.
Warehouse Forklift Operator
Chewy Warehouse
(AVP1) 600 New Commerce Blvd, Wilkes-Barre PA
07.2020 - 04.2021
- Packed items into appropriate containers for shipment.
- Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
- Drove carts, dollies, hand trucks, mobile power-propelled trucks (Double-Walkie Rider), and other moving equipment to maintain 100 an hour rate.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
Reptile Keeper
Electric City Aquarium And Reptile Den
300 Lackawanna Ave, Scranton, PA
06.2021 - 06.2023
- Kept animals clean and free of contaminants to promote optimal health.
- Prepared special diets for animals to accommodate specific health conditions and species-specific needs.
- Educated visitors 30 minutes per showing during daily educational shows and weekend feedings.
- Monitored animal health to quickly recognize signs of illness and injury, seeking necessary medical attention.
Fulfillment Specialist
Chewy Warehouse
(AVP2) 37 Archbald Heights Rd, Jessup PA
06.2023 - 10.2024
- Prepared orders by processing requests, pulled materials from warehouse while maintaining 55+ per hour rate, packed boxes, and prepared shipments.
- Collaborated with team members to complete picking tasks quickly and efficiently.
- Safeguarded products in storage to protect from spills and damages
- Packed damaged (Non-expired) animal products for donations.
Commercial Van Driver / General Warehouse Worker
Goodwill Inc
773 Keystone Industrial Park Rd, Throop, PA
10.2024 - Current
- Utilized maps, GPS, landmarks and traffic conditions to expertly navigate to and from destinations efficiently.
- Promoted safe driving habits within the team by consistently following traffic laws and regulations.
- Demonstrated adaptability when faced with last-minute route changes, successfully navigating unfamiliar areas while maintaining a professional and positive attitude.
- Maintained safe-lifting habits and proper loading techniques during donation transportations.
Education
No Degree - Herpetology
The Amphibian Foundation
4055 Roswell Rd NE, Atlanta, GAHigh School Diploma -
Agora Cyber Charter School
King of Prussia, Pennsylvania06.2020
Skills
- Demonstrates High Focused Attention To Detail
- Intermediate Communication Skills In Oral And Written Format
- Fast Learner; Ability To Process Information quickly and decisions accordingly
- Ability To Maintain A Team-Player Mentality; Promote A Positive Work Environment
Timeline
Commercial Van Driver / General Warehouse Worker
Goodwill Inc
10.2024 - Current
Fulfillment Specialist
Chewy Warehouse
06.2023 - 10.2024
Reptile Keeper
Electric City Aquarium And Reptile Den
06.2021 - 06.2023
Warehouse Forklift Operator
Chewy Warehouse
07.2020 - 04.2021
Concert Security (Seasonal)
Live Nation (The Pavilion At Montage Mountain)
04.2019 - 10.2019
Cashier
Dollar Tree
11.2018 - 03.2020
No Degree - Herpetology
The Amphibian Foundation
High School Diploma -
Agora Cyber Charter School