Sadie Wilson
Drexel Hill
Summary
Natural leader experienced in driving great team successes by coaching and motivating team members to increase company profitability, operational efficiency and customer satisfaction. Record of performance in meeting organizational objectives. Excellent interpersonal skills, to work well with others, in both supervisory and support staff roles.
Overview
8
8
years of professional experience
Work History
Director of Client Accounts
Helm Creative Studio
01.2020 - Current
- Recruit, interview and hire employees and implement one-on-one meetings to promote positive feedback and engagement
- Responsible for new team member onboarding, systems and culture training
- Develop new employees and on-going performance assessment of current employees
- Manage a diverse portfolio of clients for optimal account growth and retention
- Generate proposals, statements of work, and contracts for new client projects and inquiries
- On-site manager and point of contact between the team and the client for various events and creative projects
Event Sales Internship
Hersheypark Group Sales
04.2019 - 09.2019
- Contributed to generating over $31 million in revenue for Hershey Park Group Sales for the 2019 Spring and Summer seasons
- Assisted in organizing and executing group sales events, ensuring seamless customer experiences
- Coordinated with team members to streamline booking processes and enhance efficiency
- Analyzed sales data to identify trends, contributing to strategic planning discussions
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments
Staffing Administrative Internship
Hersheypark
08.2017 - 12.2017
- Assisted with all employee requests and addressed scheduling needs and conflicts
- Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations
- Gained proficient computer skills in the Microsoft suite
- Assisted in daily operations by supporting team members with task execution and problem-solving
- Sorted and organized files, spreadsheets, and reports
Education
Bachelor of Science - Hospitality, Tourism, and Event Management
Temple University
Philadelphia, PA05.2022
Associate of Arts - Hospitality and Tourism: Convention and Events Management
Harrisburg Area Community College
Harrisburg, PA05.2019
Skills
- Customer service
- Teamwork and collaboration
- Excellent communication
- Adaptability and flexibility
- Relationship building
- Staff training and development
Timeline
Director of Client Accounts
Helm Creative Studio
01.2020 - Current
Event Sales Internship
Hersheypark Group Sales
04.2019 - 09.2019
Staffing Administrative Internship
Hersheypark
08.2017 - 12.2017
Bachelor of Science - Hospitality, Tourism, and Event Management
Temple University
Associate of Arts - Hospitality and Tourism: Convention and Events Management
Harrisburg Area Community College
Similar Profiles
Amy EvansAmy Evans
Owner/Operator at Board & Brush Creative StudioOwner/Operator at Board & Brush Creative Studio
Louis Muller OosthuizenLouis Muller Oosthuizen
Business Owner at Creative Sew StudioBusiness Owner at Creative Sew Studio
Casandra MackCasandra Mack
Associate Creative Director at AWS Creative StudioAssociate Creative Director at AWS Creative Studio
Hayden PiatetskyHayden Piatetsky
Shared Services Representative at Vector SecurityShared Services Representative at Vector Security
Meghan PooleMeghan Poole
Registered Nurse at Mainline Health Riddle HospitalRegistered Nurse at Mainline Health Riddle Hospital