Summary
Overview
Work History
Education
Skills
Timeline
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Saiful Rachmansa

Philadelphia

Summary

Dynamic professional with a proven track record at PT. BANK BTPN SYARIAH, excelling in workshop facilitation and administrative support. Skilled in Microsoft Office and fostering collaboration, I enhanced participant engagement and streamlined travel arrangements, contributing to efficient operations and positive team dynamics. Committed to onboarding support and effective communication.

Overview

7
7
years of professional experience

Work History

Assistant Facilitator

PT. Bank Btpn Syariah
09.2018 - 06.2023
  • Supported facilitation of workshops, enhancing participant engagement and feedback collection.
  • Assisted in developing training materials, improving comprehension among attendees.
  • Coordinated logistics for events, ensuring smooth operation and adherence to timelines.
  • Managed communication with participants, fostering a collaborative environment.
  • Trained new staff on effective support techniques and classroom management practices.
  • Supported lead facilitator in lesson planning and learning activities.
  • Conduct in-house trainings.
  • Schedule and conduct training sessions covering specified areas, such as, new employee orientation, on the job training, consumer service, safety practices.
  • Coordinate training logistics, including assigning trainers, managing training material, tracking attendance sheets and handling training room schedule.
  • Documentation

Administration Clerk

PT. Bank Btpns Syariah
08.2016 - 08.2018
  • Supported administrators by efficiently managing daily scheduling, appointment setting, and calendar organization.
  • Helped handle travel arrangements for executive team.
  • Coordinated hotel, airline tickets and ground transportation for staff traveling to domestic and international locations.
  • Collaborated with human resources teams on employee record-keeping efforts, helping maintain accurate documentation of personnel files throughout their employment lifecycle.
  • Input data into spreadsheets and databases.
  • Handled incoming phone calls and answered questions from callers.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Organized and detail-oriented with a strong work ethic.

Education

No Degree - Accounting

Temple University
Philadelphia, PA
08-2025

No Degree - English-as-a-Second-Language Education

Community College of Philadelphia
Philadelphia, PA
12-2024

Bachelor of Economics - Accounting

Pamulang University
Tangerang Selatan
01.2015

Skills

  • Interpersonal skills
  • Collaboration
  • Staff management
  • Positive attitude
  • Onboarding Support
  • Microsoft Office expertise
  • Administrative support
  • Meeting Management
  • Data entry
  • Customer communication
  • Report preparation
  • Travel arrangements

Timeline

Assistant Facilitator

PT. Bank Btpn Syariah
09.2018 - 06.2023

Administration Clerk

PT. Bank Btpns Syariah
08.2016 - 08.2018

No Degree - Accounting

Temple University

No Degree - English-as-a-Second-Language Education

Community College of Philadelphia

Bachelor of Economics - Accounting

Pamulang University

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Saiful Rachmansa