SALEEM ALLEN
Chester
Summary
Dedicated and professional individual with a proven track record in leadership, customer service, and technical troubleshooting. Seeking to leverage skills and experience to transition into an IT Specialist role. Possesses an active Secret Clearance, with successful management of teams, resolution of technical issues, and consistent provision of excellent service in fast-paced environments. Recognized for strong communication skills, adaptability, and proactive approach to challenges.
Overview
7
7
years of professional experience
Work History
Sergeant
National Guard
06.2021 - Current
- Supervised and trained a team of soldiers, ensuring mission readiness and operational efficiency
- Coordinated logistics and maintained detailed documentation to support operational needs
- Delivered leadership and guidance in high-pressure situations, fostering teamwork and discipline
- Assisted in maintaining and securing sensitive data and military networks
- Provided technical support for communications equipment and troubleshooting of IT systems
Photo Center Customer Associate
Walgreens
06.2020 - 01.2024
- Company Overview: Website: www.walgreens.com
- Delivered exceptional customer service by assisting with inquiries and resolving issues effectively
- Operated the photo center, providing technical support for photo printing services
- Organized and restocked inventory, ensuring the availability of essential products
- Website: www.walgreens.com
Sales Associate
Walmart
11.2019 - 06.2020
- Company Overview: Website: www.walmart.com
- Supported customers by addressing questions and offering product recommendations
- Assisted in photo center operations, providing technical assistance to customers
- Maintained a clean and organized workspace to enhance the customer experience
- Website: www.walmart.com
Sales Associate
DTLR
05.2019 - 09.2019
- Company Overview: Website: www.dtlr.com
- Assisted customers with product selection and processing transactions
- Utilized upselling techniques to maximize sales revenue
- Website: www.dtlr.com
Crew Member
Popeyes
01.2018 - 09.2019
- Company Overview: Website: www.popeyes.com
- Managed cooking and cleaning tasks to maintain a high-quality environment
- Provided excellent customer service and addressed concerns to ensure satisfaction
- Website: www.popeyes.com
Education
High School Diploma -
Stem Academy
Bachelor - Cloud Computing
Western Governors University
Salt Lake City, UT02-2026
Skills
- Basic troubleshooting of hard'ware/software
- Familiarity with CRM software
- Proficient in Windows and macOS operating systems
- Strongcommunication and documentation skills
- Knowledge of Microsoft Office Suite (Word, Excel, Outlook)
- Teamwork and collaboration
Websites
Certificationsandclearances
- CompTIA Security+
- CompTIA A+
- CCNA (In progress)
- Active Security Clearance: Secret
Timeline
Sergeant
National Guard
06.2021 - Current
Photo Center Customer Associate
Walgreens
06.2020 - 01.2024
Sales Associate
Walmart
11.2019 - 06.2020
Sales Associate
DTLR
05.2019 - 09.2019
Crew Member
Popeyes
01.2018 - 09.2019
High School Diploma -
Stem Academy
Bachelor - Cloud Computing
Western Governors University
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