Salih Muhammad

• Established and maintained highly effective relationships with clients and industry partners to drive growth.
• Attended industry trade shows and networking events to increase effective prospecting and generate leads.
• Developed strong rapport with clients through consistent follow-up and attention to detail.
• Leveraged CRM tools to track leads, analyze data, and optimize sales efforts.

• Educated prospective clients on the benefits of various health insurance options, effectively matching them with suitable plans that met their unique needs.
• Performed needs analysis to obtain information required to make appropriate health insurance product recommendations.
• Assisted clients in understanding complex insurance policies, ensuring they made informed decisions when selecting coverage options.
• Used CRM software to maintain detailed contact logs and account records.

Reason For Leaving: Opportunities for progression

• Managed a high volume of calls daily while maintaining professionalism and efficiency.
• Generated new leads through targeted cold calling efforts, expanding company client base.
• Established credibility during initial contact by presenting a professional image and demonstrating extensive knowledge about company products.
• Maintained detailed records of calls, outcomes, and follow-up actions for accurate reporting and analysis purposes.

Reason For Leaving: Lay off due to covid-19 shutdown

• Maintained customer satisfaction by ensuring accurate and timely order fulfillment.
• Enhanced customer experience with friendly interactions and thorough knowledge of products.
• Maintained a high level of accuracy while entering orders into the system, ensuring proper billing and shipping information.
• Input order information into system and updated customer accounts to document and track customer orders.

Reason For Leaving: Lay off due to store closing