Customer Success Intern
- In tandem work with Head of Customer success to research bench line statistics to analyze current trends in regard to our client companies and then generating predictions for the final quarter of 2023 and the first two quarters of 2024
- Work included shadowing calls with clients and understanding the metrics and variables that clients valued and wanted to be part of the model we used to generate predictions for the following quarters
- To generate predictions, we used online trends to create a raw prediction column for each quarter, then I used the excel spreadsheet to generate a logit model on Stata