Salimata Sankara
Sharon Hill
Summary
Highly motivated, Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience, and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Very dependable and reliable.
Overview
5
5
years of professional experience
Work History
Sales Associate
Macys Department Store
02.2024 - 07.2025
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Prioritized helping customers over completing other routine tasks in store.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Managed efficient cash register operations.
Expeditor
Lululemon Athletica
09.2022 - 01.2024
- Trained new expeditors according to company policies and standards.
- Addressed supply problems and developed creative solutions to prevent delays.
- Worked with supervisors and team members to understand supply needs and bring levels within desired tolerances.
- Devised and implemented efficient processes for production tracking and inventory control.
- Supported fellow staff members with delivery and pickup of customer orders.
- Managed time efficiently in order to complete all tasks within deadlines.
- Tagged and prepared new merchandise for retail sales.
Sales Associate
Marshalls
05.2020 - 06.2022
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
Bachelor of Arts - Majoring in Nursing, Minoring in Business
Neumann University
Aston Mills, PA05-2027
High School Diploma -
Academy Park High School
Sharon Hill, PA06-2022
Skills
- Retail merchandising expertise
- Product processing
- Cash handling
- Shipment receiving
- Sales expertise
- Customer service
- Product restocking
- Communication
- Conflict resolution
- Attention to detail
- Dependable and trustworthy
- Positive attitude
- Flexible and adaptable
Timeline
Sales Associate
Macys Department Store
02.2024 - 07.2025
Expeditor
Lululemon Athletica
09.2022 - 01.2024
Sales Associate
Marshalls
05.2020 - 06.2022
Bachelor of Arts - Majoring in Nursing, Minoring in Business
Neumann University
High School Diploma -
Academy Park High School
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