Salvi Patel
Bensalem
Summary
Project Coordinator with 3+ years of experience supporting cross-functional initiatives, managing project timelines, and optimizing operational workflows in healthcare and technology environments. Experienced in developing SOPs, building Excel dashboards, tracking KPIs, and preparing status reporting to ensure projects stay on schedule and aligned with performance goals. Known for strong stakeholder communication, detailed documentation, and the ability to support high-volume, deadline-driven operations.
Overview
2
2
years of professional experience
Work History
Assistant Project Coordinator
National Medical Reviews, Inc
Warminster
06.2024 - 12.2025
- Coordinate end-to-end case workflows across internal teams and a panel of 50+ medical specialists, managing timelines, documentation control, and SLA adherence to ensure on-time delivery.
- Maintain centralized project trackers and Excel dashboards to monitor case status, identify risks or bottlenecks, and provide real-time performance visibility to leadership.
- Develop and formalize SOPs and process documentation to standardize operations, reduce ambiguity, and improve cross-functional alignment.
- Analyze workflow data and performance metrics to streamline processes, reducing turnaround time on high-value cases by 15% and improving margin per case by 8%.
- Serve as primary point of contact between clients, physicians, and internal stakeholders, resolving escalations and ensuring clear communication throughout the project lifecycle.
Technical Support
Phenom People
Ambler
01.2024 - 05.2024
- Coordinated pre- and post-sales technical workflows for enterprise clients, ensuring seamless onboarding, issue resolution, and cross-functional alignment between product, sales, and implementation teams.
- Managed client-facing support cases, documenting technical requirements, and tracking resolution timelines to maintain service performance standards.
- Contributed to RFP and proposal development by compiling technical documentation and solution specifications for 10+ enterprise submissions.
- Supported enterprise account initiatives contributing to a $1M+ pipeline by maintaining implementation documentation, assisting with solution configuration, and improving client readiness processes.
- Identified recurring technical issues, and collaborated with internal teams to streamline troubleshooting processes and reduce resolution time.
Education
BBA - Management Information Systems
Temple University
Philadelphia, PA12-2023
Skills
- Project Coordination & Timeline Management
- Workflow Optimization & Process Improvement
- SOP Development & Documentation
- Cross-Functional Collaboration
- RFP & Proposal Support
- Microsoft Excel (dashboards, PivotTables, XLOOKUP/VLOOKUP, data analysis)
- Stakeholder & Client Communication
- KPI Tracking & Performance Reporting
- Microsoft Office Suite (Word, PowerPoint, Outlook)
- Project Trackers & Status Reporting
- Data Reporting & Performance Metrics
- CRM & Case Management Systems Technical Troubleshooting & System Support
Websites
Languages
Gujarati
Native/ Bilingual
Hindi
Native/ Bilingual
Timeline
Assistant Project Coordinator
National Medical Reviews, Inc
06.2024 - 12.2025
Technical Support
Phenom People
01.2024 - 05.2024
BBA - Management Information Systems
Temple University