Samanta McCafferty
Souderton
Summary
Dynamic professional with extensive experience in cash handling and employee training at Starbucks and Bradesco Bank. Proven ability to maintain a safe, organized environment. Adaptable and customer-oriented, I excel in high-pressure situations, ensuring exceptional service and operational efficiency. Committed to fostering a positive workplace culture. I also always keep a positive attitude and a friendly smile, leading by example to maintain a motivated team even when times are hard.
Overview
7
7
years of professional experience
Work History
Shift Supervisor
Starbucks
01.2024 - Current
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Bank Teller
Bradesco Bank
01.2020 - 05.2021
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Established trust with clients by maintaining confidentiality and protecting sensitive financial information.
Manager
Recanto Da Leticia
01.2018 - 12.2020
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked flexible hours across night, weekend, and holiday shifts.
Education
Bachelor of Science - Biological Sciences
Arizona State University
Tempe, AZ01-2029
Skills
- Cash handling
- Employee training
- Workplace safety
- Staff management
- Staff motivation
- Positive attitude
- Flexible schedule
- Customer-oriented
Languages
English
Full Professional
Portuguese
Native or Bilingual
Spanish
Professional Working
Timeline
Shift Supervisor
Starbucks
01.2024 - Current
Bank Teller
Bradesco Bank
01.2020 - 05.2021
Manager
Recanto Da Leticia
01.2018 - 12.2020
Bachelor of Science - Biological Sciences
Arizona State University
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