Samantha Bogear
New Castle
Summary
Reliable bus monitor with a strong emphasis on safety and customer satisfaction. Proven ability to ensure adherence to policies while effectively handling student behavior during transit.
Overview
8
8
years of professional experience
Work History
Bus Monitor
First Student Group
New Castle, PA
08.2023 - 02.2026
- Monitored student behavior to ensure safety during transit and adherence to school policies.
- Assisted in loading and unloading students, ensuring efficient boarding processes.
- Communicated effectively with drivers to report incidents or concerns promptly.
- Supported implementation of safety protocols, enhancing overall transportation security.
Sales Associate
Spirit Halloween Super Store
New Castle, PA
08.2024 - 11.2024
- Assisted customers in product selection, enhancing overall shopping experience.
- Maintained store inventory, ensuring accurate stock levels and timely replenishment.
- Operated point-of-sale system efficiently, processing transactions and handling customer inquiries.
- Collaborated with team members to create visually appealing product displays, driving sales effectiveness.
Sandwich Artist
SUBWAY®Restaurants
New Castle, PA
05.2018 - 09.2019
- Prepared high-quality sandwiches according to customer specifications and company standards.
- Maintained cleanliness and organization of food preparation areas to ensure compliance with health regulations.
- Assisted in training new staff on sandwich preparation techniques and customer service best practices.
- Collaborated with team members to enhance workflow efficiency during peak hours.
- Managed inventory levels, ensuring timely restocking of ingredients and supplies for optimal operations.
- Resolved customer complaints promptly, enhancing overall satisfaction and loyalty to the brand.
- Monitored food safety practices, ensuring adherence to all health codes and guidelines consistently.
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Maintained a clean and organized workspace, adhering to strict sanitation standards.
Education
High School Diploma -
Lawrence County Vo-Tech
New Castle, PA05-1998
High School Diploma -
Lawrence County Vo-Tech
New Castle, PA05-1998
Skills
- Patience and empathy
- Reliability and punctuality
- Cleaning skills
- Cleaning and organization
- Food preparation
- Cash handling proficiency
- Effective multi-tasking
- Customer satisfaction focus
- Attention to detail
- Dependable and honest
- Cleaning and sanitizing
- Cleanliness and hygiene
- Efficient work pace
- Guest service
- Task prioritization
Timeline
Sales Associate
Spirit Halloween Super Store
08.2024 - 11.2024
Bus Monitor
First Student Group
08.2023 - 02.2026
Sandwich Artist
SUBWAY®Restaurants
05.2018 - 09.2019
High School Diploma -
Lawrence County Vo-Tech
High School Diploma -
Lawrence County Vo-Tech