Samantha Dedic
Erie
Summary
Dynamic phlebotomist with extensive experience from UPMC Hamot Hospital and Associated Clinical Laboratories, skilled in blood collection and electronic documentation. Proven ability to educate patients and enhance their comfort, while maintaining HIPAA compliance. Recognized for problem solving skills and achieving operational efficiency, ensuring high quality patient care and satisfaction.
Overview
5
5
years of professional experience
Work History
Traveling Phlebotomist
Associated Clinical Laboratories
07.2022 - 11.2025
- Collected blood samples from patients using proper phlebotomy techniques.
- Prepared and labeled specimens for laboratory analysis following strict guidelines.
- Maintained accurate patient records and ensured confidentiality of sensitive information.
- Monitored inventory of supplies and restocked as needed for efficient operations.
- Maintained a clean, safe, and organized work environment.
- Verified patient information prior to specimen collection.
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Collected specimens from pediatric, adult, geriatric, and special needs patients.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Documented patient information into electronic medical records system.
- Achieved cost-savings by developing functional solutions to problems.
Phlebotomist
UPMC Hamot Hospital
02.2022 - 07.2023
- Collected blood samples from patients using proper techniques and safety protocols.
- Maintained cleanliness and organization of phlebotomy equipment and work areas.
- Educated patients about the blood draw process to reduce anxiety and ensure comfort.
- Participated in training sessions on updated phlebotomy techniques and safety standards.
Sales Associate
Cricket Wireless
02.2021 - 07.2022
- Ensured full stock of shelves and maintained attractive product displays.
- Collaborated with team to consistently achieve daily sales targets.
- Provided exceptional customer service by greeting customers and addressing inquiries.
- Engaged customers to assess needs and recommend appropriate products.
- Assisted customers in locating specific items and offered knowledgeable advice.
- Demonstrated product features to enhance customer understanding and satisfaction.
Education
High School Diploma -
Central Tech.
Erie, PA06-2019
Skills
- Blood collection and venipuncture
- Specimen labeling and processing
- Electronic documentation
- Medical terminology
- Patient education and engagement
- Customer interaction and service
- Problem solving and stress management
- Health and safety compliance
- On-site testing procedures
- HIPAA compliance
- Team collaboration and communication
- Attention to detail in documentation
- Sales techniques and trends
- Exceeding sales goals
- Outgoing personality
Timeline
Traveling Phlebotomist
Associated Clinical Laboratories
07.2022 - 11.2025
Phlebotomist
UPMC Hamot Hospital
02.2022 - 07.2023
Sales Associate
Cricket Wireless
02.2021 - 07.2022
High School Diploma -
Central Tech.