Samantha Li
Effort
Summary
Dynamic Business Operations Manager with a proven track record at Success Academy Charter Schools, excelling in operational management and stakeholder engagement. Expert in strategic planning and data analysis, I drive initiatives that enhance staff and scholar retention, ensuring seamless school operations and fostering strong community relations.
Overview
5
5
years of professional experience
Work History
Business Operations Manager
Success Academy Charter Schools
Rockaway Park
08.2025 - Current
- Manage overall building staff, scholars, and parent interactions as a whole school leader.
- Oversees whole school administration, operational functions, and operations team to ensure positive staff and scholar retention.
- Partner with Senior Leadership to supervise and delegate administrative and operational systems such as, scholar health and safety, technology, facilities, and school community relations.
- Maintain relationships with building partners including, co-located school, custodial team, school foods, and DOE construction/facilities.
Senior Operations Associate
Success Academy Charter Schools
Rockaway Park
06.2024 - 08.2025
- Communicate health requirements, field studies, whole school events, and daily reports to families, staff, and scholars as the primary point of contact.
- Manage building operating systems on a daily basis, troubleshoot technology issues, oversee scholars, and inventory management.
- Coordinate building facilities and report issues to appropriate management channels.
- Lead whole school projects ensuring staff duties, scheduling vendors, and ordering materials.
Operations Associate
Success Academy Charter Schools
Rockaway Park
06.2023 - 06.2024
- Lead advocacy outreach and initiatives by communicating with families and elective officials for participation in events and celebrations.
- Plan operational logistics for small celebrations to school wide events.
- Communicate with families to provide clarification regarding uniforms, health requirements, events, and any daily administrative inquiries.
Research Associate - Consulting
Third Bridge
Manhattan
07.2022 - 06.2023
- Identified and connected experts with inventors or consultants to better understand markets and key-drivers.
- Organized and facilitated consultations between clients and experts.
- Maintained specialist relationships.
- Corresponded with various teams and departments to deliver research and experts on a fast-paced timeline.
International Training Department Intern
International Centre for Parliamentary Studies
London
01.2021 - 05.2021
- Developed and organized training programs for domestic and international participants, enhancing cross-cultural collaboration.
- Managed and coordinated training programs for diverse audiences.
- Designed and issued certificates for participants completing training programs, recognizing their achievements.
Education
BA - Business Administration, Agribusiness, Marketing
Arcadia University
Glenside, PA12-2021
AA - Business Administration
Northampton Community College
Tannersville, PA12-2018
Skills
- Project management
- Strategic planning
- Process improvement
- Operational management
- Supply chain management
- Business analytics
- Stakeholder engagement
Projects
- Agribusiness Rebranding Proposal - Roughwood Seed Collection, Developed market strategies to improve sales, exposure, and customer loyalty
- New Market Proposal - International Centre of Parliamentary Studies, Proposed a new market entry plan while interning for an international program in London
- Advertising Campaign Proposal - The Business Center, Organized and managed meetings; Created a campaign proposal to increase and expand exposure for a nonprofit organization
- X - Culture - OneMoreDay, Created an international business plan for a study tool application; Partnered with international student on the new market entry plan
Accomplishments
- 2025 Operational Excellence Award - Operational Overachiever
Timeline
Business Operations Manager
Success Academy Charter Schools
08.2025 - Current
Senior Operations Associate
Success Academy Charter Schools
06.2024 - 08.2025
Operations Associate
Success Academy Charter Schools
06.2023 - 06.2024
Research Associate - Consulting
Third Bridge
07.2022 - 06.2023
International Training Department Intern
International Centre for Parliamentary Studies
01.2021 - 05.2021
BA - Business Administration, Agribusiness, Marketing
Arcadia University
AA - Business Administration
Northampton Community College