Samantha Schweitzer

Developed and maintained business relationships, supported operations, and ensured customer satisfaction in a fast-paced, high-volume environment.

• Cultivated relationships with over 20 key accounts, including dealerships, insurance companies, and corporate clients.
• Managed a large fleet of vehicles at Pittsburgh International Airport, ensuring efficient operations for the group’s busiest location.
• Successfully promoted services and upsold upgrade options, contributing to increased branch revenue.
• Audited rental agreements for accuracy and compliance with terms and conditions, ensuring smooth transactions and customer satisfaction.
• Responded to customer issues or concerns promptly, ensuring resolution and fostering positive experiences.
• Worked in high-volume branches with 50+ hour workweeks, demonstrating a strong work ethic and adaptability.

Provided outstanding customer service, drove sales, and maintained a welcoming environment for customers.

• Assisted customers in identifying and purchasing merchandise, tailoring recommendations to meet their needs.
• Promoted store credit card and rewards programs to increase customer retention and sales.
• Collaborated with staff from other locations to locate and sell merchandise, ensuring customer satisfaction.
• Assisted in merchandising and organizing the sales floor to create a visually appealing shopping experience.

Managed daily operations and assisted with marketing efforts to attract new clients.

• Maintained accurate financial records through the Square app, processing transactions and tracking sales.
• Managed the spa’s social media accounts, creating content to drive traffic and increase appointment bookings.
• Provided excellent customer service by communicating effectively with clients and co-workers to coordinate schedules and services.

Ensured a smooth dining experience through effective communication and hospitality.

• Managed seating arrangements and communicated with staff to optimize customer flow and avoid delays.
• Enhanced customer retention by creating a welcoming environment and maintaining a positive dining experience.
• Received consistent praise for organizational skills and customer service.