Samantha Sims
Philadelphia
Summary
Dynamic server with strong cash handling and guest engagement skills. Experienced in fast-paced environments, ensuring timely order delivery while maintaining exceptional customer satisfaction.
Overview
1
1
Certification
6
6
years of professional experience
Work History
To Go and Server
Gallo's Seafood
2021.09 - Current
- Delivered exceptional customer service by promptly addressing inquiries and resolving issues.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Managed multiple tables efficiently in a fast-paced environment, enhancing guest experience.
- Trained new servers on menu knowledge and service protocols to maintain high standards.
Babysitting
Family Members
2025.05 - 2026.07
- Supervised children's daily activities, ensuring safety and engagement.
- Implemented consistent routines, fostering a sense of security and stability for children.
- Played games, worked on puzzles, and read books to young children.
- Adapted caregiving techniques based on children's varying developmental stages and preferences.
Cashier
Taco Bell
2020.03 - 2021.07
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer balance throughout shifts.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Assisted in training new cashiers on operational procedures and best practices.
Education
No Degree - Criminal Justice
Community College of Philadelphia
Philadelphia, PASkills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Certification
RAMP Certfifed
Timeline
Babysitting
Family Members
2025.05 - 2026.07
To Go and Server
Gallo's Seafood
2021.09 - Current
Cashier
Taco Bell
2020.03 - 2021.07
No Degree - Criminal Justice
Community College of Philadelphia