Samantha Snyder
Hellertown
Summary
I have worked at St. Luke's Coopersburg Pediatrics for the last ten years at which I have worn many hats. I am adept at enhancing clinic workflow through effective scheduling management and process implementation. Proven track record in training staff and overseeing inventory, ensuring compliance and operational efficiency. Skilled in prior authorizations/referrals and fostering collaborative communication among healthcare providers.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Practice Operations Coordinator
St. Luke's Coopersburg Pediatrics
01.2016 - Current
- Coordinated patient scheduling to optimize clinic workflow and enhance patient satisfaction.
- Implemented electronic health record (EHR) systems to streamline documentation and improve data accessibility.
- Managed supply inventory and procurement processes, ensuring timely availability of medical supplies.
- Developed standard operating procedures to enhance operational efficiency and compliance with healthcare regulations.
- Trained new staff on administrative protocols, fostering a knowledgeable and efficient team environment.
- Oversaw daily operations, identifying areas for process improvement to increase service delivery effectiveness.
- Almost exclusively handles all prior authorizations and referrals for the office
- Collaborated with healthcare providers to ensure seamless communication and coordinated patient care initiatives.
- Collaborated with area managers to evaluate needs and optimize operational plans.
Education
Bachelor of Arts - English
Rider University
Lawrenceville, NJ05-2012
Skills
- Scheduling management
- Prior Authorization/Referral
- Process implementation
- Supply ordering
- Training management
- Inventory oversight
- Administrative management
- Payroll administration
- Clinical and Clerical Skills
Certification
- Certified RMA through AMT (see certification in Workday)
Timeline
Practice Operations Coordinator
St. Luke's Coopersburg Pediatrics
01.2016 - Current
Bachelor of Arts - English
Rider University