Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

SAMIRA SPIVEY

PHILADELPHIA

Summary

Organized, proactive, and people-centered administrative professional with experience in front desk operations, school-aged youth engagement, and office coordination. Skilled in managing attendance, scheduling, supply tracking, and documentation in fast-paced, compliance-focused environments. Committed to supporting inclusive, peaceful, and service-oriented learning communities.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

ALORICA
Greensboro
09.2023 - 03.2025
  • Deliver high-volume front-line support to clients, ensuring accurate data entry and professional, solution-focused communication.
  • Collaborate with internal teams to resolve concerns and improve service outcomes for diverse populations.
  • Handle confidential information with discretion and uphold compliance standards.

Administrative Office Coordinator

O'GARA COACH LAMBORGHINI & BENTLEY
Beverly Hills
10.2022 - 09.2023
  • Supported executive staff with calendar management, vendor coordination, and internal operations.
  • Maintained digital and paper records, handled supply inventory, and managed appointment scheduling.
  • Drafted professional communication and ensured seamless daily office function.
  • Supported executive-level staff with calendar management, meeting preparation, and correspondence handling.

Resident Service Manager

GHP Management
Los Angeles
04.2022 - 09.2022
  • Assisted residents and prospective tenants with housing needs, documentation, and service requests.
  • Handled rent collections, updated confidential files, and coordinated with vendors for building support.
  • Delivered consistent, welcoming service and maintained organized office systems.

Manager

VIP RECOGNITION
Willow Grove
11.2021 - 12.2022
  • Led team in implementing recognition programs to enhance employee engagement and satisfaction.
  • Developed training materials for staff to improve understanding of recognition strategies and tools.
  • Streamlined communication processes between departments to ensure timely recognition initiatives.
  • Facilitated workshops to educate employees on the importance of peer recognition and rewards.
  • Oversaw daily team operations including scheduling, inventory, and payroll.

Art Teacher

Rainbow Academy
Warminster
06.2021 - 08.2021
  • Developed and delivered creative lesson plans for elementary-aged students.
  • Managed classroom materials and created a safe, joyful learning environment.
  • Built strong relationships with students and supported social-emotional development through art.

Education

BACHELOR OF ARTS AND SCIENCE - Visual Arts

North Carolina A&T State University
Greensboro, NC
05.2023

Skills

  • Office Administration & Scheduling
  • Attendance & Record Keeping
  • Microsoft Office Suite (Word, Excel, Outlook)
  • Front Desk & Phone Coverage
  • Student and Family Interaction
  • Conflict Resolution & Team Collaboration
  • Supply & Inventory Management
  • Art Education & Youth Engagement
  • Equity-Focused Service & Communication
  • Property Management
  • Data entry

Additional Information

Intern, Bloomberg Philanthropies, Philadelphia, PA, Summer 2017

Timeline

Customer Service Representative

ALORICA
09.2023 - 03.2025

Administrative Office Coordinator

O'GARA COACH LAMBORGHINI & BENTLEY
10.2022 - 09.2023

Resident Service Manager

GHP Management
04.2022 - 09.2022

Manager

VIP RECOGNITION
11.2021 - 12.2022

Art Teacher

Rainbow Academy
06.2021 - 08.2021

BACHELOR OF ARTS AND SCIENCE - Visual Arts

North Carolina A&T State University

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SAMIRA SPIVEY