Summary
Overview
Work History
Education
Skills
Affiliations
Certification
Timeline
Generic

Samiyah Bradley

Philadelphia

Summary

Proficient in managing barista operations and office environments, demonstrating the ability to operate within a high-paced setting. Skilled in team leadership and customer service, ensuring optimal performance and satisfaction. Experienced in multitasking and prioritizing tasks to meet demanding deadlines.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista Manager

Shot Tower Inn
Philadelphia
08.2023 - Current
  • Managed daily coffee shop operations and maintained a clean environment.
  • Trained new staff on beverage preparation and customer service standards.
  • Prepared and served coffee, espresso drinks, blended coffees, and teas.
  • Handled customer inquiries and resolved issues to enhance satisfaction.

Barista Shift Supervisor

Ocean City Coffee
Media
10.2022 - 08.2023
  • Supervised daily operations of coffee preparation and customer service.
  • Handled cash register duties, processed transactions accurately and efficiently.
  • Coordinated team schedules to optimize coverage during busy shifts.
  • Prepared and served coffee, espresso drinks, blended coffees, and teas.
  • Closed the store by counting money at the end of the shift, restocking shelves, and cleaning work areas.

Mail Receptionist

Penn State University
Media
09.2021 - 08.2023
  • Managed incoming calls and routed them to relevant staff members efficiently.
  • Processed incoming and outgoing mail and packages promptly.
  • Maintained office supplies inventory and placed orders as needed for support staff.
  • Organized and maintained the reception area for a professional appearance.

Education

Associate of Science - Forensic Psychology

Pennsylvania State University
Media
05-2026

Skills

  • Customer service
  • Inventory control
  • Documentation skills
  • Time management
  • Barista certification
  • Espresso machine operations
  • Latte art expertise

Affiliations

  • Helped manage Men's College Basketball Team.
  • Apart of a Speech Debate team

Certification

  • Safe Serve Certified

Timeline

Barista Manager

Shot Tower Inn
08.2023 - Current

Barista Shift Supervisor

Ocean City Coffee
10.2022 - 08.2023

Mail Receptionist

Penn State University
09.2021 - 08.2023

Associate of Science - Forensic Psychology

Pennsylvania State University

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Samiyah Bradley