Katheryn Boston
East Stroudsburg
Summary
Committed to pursuing a long-term career as a self-motivated, organized, and responsible professional. Willingness to take on added responsibilities to meet team goals.
Overview
15
15
years of professional experience
Work History
Patient Care Coordinator
Atlantic Health Urgent Care
05.2023 - Current
- Main point of contact for patients, doctors and clinical staff by closely reviewing medical charts and maintaining high levels of communication
- Established confidentiality of patient data and condition to safeguard health information
- Inquire and process patients' health insurance
Front Desk Supervisor
Doubletree By Hilton Princeton
09.2022 - 05.2023
- Assisted GM & AGM with various office duties such as interviews, scheduling, and vendor orders
- Refund disputes with guest & third-party groups and establishing new business clients
- Worked proficiently on programs such as: On Q, HotSos, Salt, Kipsu, Certify and others
Front Desk Supervisor
Holiday Inn Express & Suites Latham
11.2021 - 08.2022
- Trained employees for the Opera system and front desk operations
- Lived on site and worked on call for front desk and hotel emergencies
- Delivered outstanding customer service
Front Desk Agent & Sales Coordinator
Holiday Inn Express & Suites North Brunswick
07.2021 - 11.2021
- Took reservations over phone, in person, and via computer for guests and provided confirmation information
- Maintained clean and organized front desk areas to uphold polished company image
- Collected room deposits, fees, and payments
Shipping & Receiving Coordinator
Coca-Cola Refreshments/Liberty Coke
01.2009 - 05.2019
- Received and documented all haulage for distribution as well as any other deliveries
- Maintained all records in the SAP program
- Collaborated with other departments to execute a accurate & timely distribution
- Oversaw and supervised employees to unload products from the trucks
- Orchestrated routing by producing accurate shipping documentation and package labels
Education
Associate in Accounting -
Middlesex Community College - Bedford
Bedford, MA2012
B.S in Hospitality Management -
Winston Salem State University
Winston-Salem, NC1996
Skills
- Proficient in Microsoft Suite, EPIC EMR, & Adobe
- Experience in SAP, Oracle Logistics, Unifi Software
- Critical Thinking
- Dealing with ambiguity
- Supervisory and Leadership
- Interpersonal Skills
Certified Trainings
- Professional Management & Supervision (2013)
- Corrective Action I, II, & III (2009)
- Communication Skills (2006)
- Basic Electricity (2005)
Timeline
Patient Care Coordinator
Atlantic Health Urgent Care
05.2023 - Current
Front Desk Supervisor
Doubletree By Hilton Princeton
09.2022 - 05.2023
Front Desk Supervisor
Holiday Inn Express & Suites Latham
11.2021 - 08.2022
Front Desk Agent & Sales Coordinator
Holiday Inn Express & Suites North Brunswick
07.2021 - 11.2021
Shipping & Receiving Coordinator
Coca-Cola Refreshments/Liberty Coke
01.2009 - 05.2019
Associate in Accounting -
Middlesex Community College - Bedford
B.S in Hospitality Management -
Winston Salem State University
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