Samuel Cason
Norristown
Summary
Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand. 2 years of college experience and always willing to learn new things.
Overview
5
5
years of professional experience
Work History
Front of House Associate
Buffalo Wild Wings
08.2021 - Current
- Established welcoming atmosphere by greeting each guest warmly.
- Managed reservations and walk-ins, optimizing table turnover and minimizing wait times.
- Maintained a clean and inviting environment for guests, ensuring a positive dining experience.
- Answered telephone to make reservations and take orders.
- Bagged customer purchases while paying mind that each is done accurately
Food Runner
Blue Bell Inn
10.2018 - 04.2021
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
- Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
Education
No Degree - Politics, Government And Law
Arcadia University
Glenside, PA05.2023
Skills
- Customer service expertise
- Guest Relations
- Phone Etiquette
- Task Prioritization
- Serving and Bussing
- Cleaning and organization
- Customer Complaint Resolution
- Strong Work Ethic
Timeline
Front of House Associate
Buffalo Wild Wings
08.2021 - Current
Food Runner
Blue Bell Inn
10.2018 - 04.2021
No Degree - Politics, Government And Law
Arcadia University
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