Summary
Overview
Work History
Education
Skills
Timeline
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Samuel Cason

Norristown

Summary

Successful Front of House Team Member with extensive restaurant experience. Flexes easily between different positions to meet demand. 2 years of college experience and always willing to learn new things.

Overview

5
5
years of professional experience

Work History

Front of House Associate

Buffalo Wild Wings
08.2021 - Current
  • Established welcoming atmosphere by greeting each guest warmly.
  • Managed reservations and walk-ins, optimizing table turnover and minimizing wait times.
  • Maintained a clean and inviting environment for guests, ensuring a positive dining experience.
  • Answered telephone to make reservations and take orders.
  • Bagged customer purchases while paying mind that each is done accurately

Food Runner

Blue Bell Inn
10.2018 - 04.2021
  • Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
  • Enhanced dining experience by attentively responding to guest requests and providing accurate information about menu items.
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.

Education

No Degree - Politics, Government And Law

Arcadia University
Glenside, PA
05.2023

Skills

  • Customer service expertise
  • Guest Relations
  • Phone Etiquette
  • Task Prioritization
  • Serving and Bussing
  • Cleaning and organization
  • Customer Complaint Resolution
  • Strong Work Ethic

Timeline

Front of House Associate

Buffalo Wild Wings
08.2021 - Current

Food Runner

Blue Bell Inn
10.2018 - 04.2021

No Degree - Politics, Government And Law

Arcadia University

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Samuel Cason