Samuel Santana
Erie
Summary
.
Experienced with managing inventory and logistics to ensure seamless operations. Utilizes effective problem-solving techniques to optimize workflow. Track record of fostering teamwork and maintaining high standards in fulfillment tasks.
Overview
4
4
years of professional experience
Work History
Fulfillment Expert
Target
06.2023 - Current
- Collaborated with team members to meet daily targets, contributing to overall company success and growth.
- Demonstrated adaptability by successfully navigating changes in product offerings or order volumes, adjusting workflow strategies to maintain peak performance levels.
- Exceeded performance metrics consistently by prioritizing tasks effectively within a fast-paced environment.
- Enhanced customer satisfaction with timely processing and shipping of orders, ensuring prompt delivery to clients.
- Training any new hires to efficiently join the team.
Online Grocery Personal Shopper
Walmart
06.2021 - 07.2022
- Shopped for multiple online guests at a time, sorting all of their items into the correct locations, and dispensing to their vehicles upon arrival.
- Managed at times a busy and hectic environment efficiently completing my tasks while providing guests with assistance in locating items around the store.
- Maintained high satisfaction ratings by completing orders quickly and making substitutions for out of stock items the guest would appreciate.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
Crew
Five Guys
08.2020 - 04.2021
- Fulfilled all operations of the store such as taking orders, preparing meals including working the stove and fryers, and cleaning all utilities and work stations.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Collaborated with team members to meet deadlines and offer a quality experience to our customers.
- Improved customer satisfaction by providing friendly and efficient service at the register.
Education
Bachelor of Engineering - Mechanical Engineering
Pennsylvania State University
Erie, PA05-2027
Skills
- Packing expertise
- Logistics planning
- Shipping coordination
- Warehouse operations
- Time management
- Team collaboration
- Effective Multitasking
Timeline
Fulfillment Expert
Target
06.2023 - Current
Online Grocery Personal Shopper
Walmart
06.2021 - 07.2022
Crew
Five Guys
08.2020 - 04.2021
Bachelor of Engineering - Mechanical Engineering
Pennsylvania State University
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