Samuel Stiles
Norristown
Summary
Sales professional with proven track record in driving revenue growth and building strong client relationships. Skilled in negotiation, strategic planning, and market analysis. Valued for collaboration, adaptability, and consistently achieving targets in dynamic environments. Renowned for reliability and results-driven approach, ensuring team success and client satisfaction.
Overview
9
9
years of professional experience
Work History
Sales Executive
Liberty Consulting Inc
Cherry Hill, NJ
12.2025 - 05.2026
- Developed and executed sales strategies to increase market share and drive revenue growth.
- Cultivated strong relationships with clients, enhancing customer satisfaction and retention rates.
- Conducted market research to identify new business opportunities and emerging trends.
- Analyzed sales data to refine approaches, ensuring targeted outreach and effective resource allocation.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Expanded market share with strategic territory planning and targeted prospecting.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
Sales Lead
Ethos Consulting Group
Chesterbrook, PA
03.2024 - 12.2025
- Led sales strategies that increased client engagement and retention rates.
- Mentored junior sales team members, enhancing their performance and product knowledge.
- Developed customized proposals to meet diverse client needs, ensuring satisfaction and loyalty.
- Collaborated with cross-functional teams to align marketing initiatives with sales objectives.
- Conducted training sessions on effective sales techniques, driving overall team productivity.
- Established key performance indicators to measure sales success and optimize team efforts.
- Provided ongoing coaching to team members, fostering a supportive environment that encouraged professional growth and skill development.
SHIFT MANAGER
Books-A-Million!
Scranton, PA
03.2022 - 03.2024
- Supervised daily operations to ensure efficient store performance and customer satisfaction.
- Trained and mentored new team members on company policies and customer service techniques.
- Implemented inventory management practices to optimize stock levels and reduce waste.
- Developed schedules to maximize staff productivity while ensuring adequate coverage during peak hours.
- Resolved customer complaints effectively, improving overall customer experience and loyalty.
- Collaborated with upper management to execute strategic initiatives aligned with company goals.
- Monitored store compliance with safety regulations, enhancing workplace safety standards and protocols.
- Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
GALLERY ATTENDANT
Everhart Museum
Scranton, PA
09.2021 - 11.2022
- Monitored gallery spaces to ensure visitor safety and adherence to museum protocols.
- Contributed to the successful organization of fundraising events which supported the continued growth of the gallery''s programming initiatives.
- Assisted in organizing exhibitions, enhancing overall visitor engagement and experience.
- Provided information on exhibits, fostering appreciation for art among diverse audiences.
- Collaborated with team members to maintain clean and orderly gallery environments.
- Trained new staff on operational procedures and customer service standards, improving team efficiency.
SALES ASSOCIATE
Books-A-Million!
Scranton, PA
11.2021 - 03.2022
- Engage with guests to understand and anticipate customer service needs.
- Enhanced customer satisfaction by providing personalized recommendations and assistance.
- Managed inventory levels, ensuring timely restocking of popular titles and merchandise.
- Conducted regular audits of sales floor to maintain organization and product visibility.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Developed knowledge of new releases and industry trends to better serve customer interests.
- Provided positive first impressions to welcome existing, new, and potential customers.
OVERAGES SHORTAGES & DAMAGES (OS&D) CLERK
A. Duie Pyle
Wilkes-Barre, PA
01.2021 - 12.2021
- Managed daily clerical tasks to ensure efficient office operations.
- Processed incoming and outgoing correspondence with attention to detail.
- Maintained organized filing systems for quick document retrieval.
- Oversaw inventory management processes, ensuring accurate stock levels.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Managed incoming calls professionally, directing callers to appropriate personnel or taking detailed messages when necessary.
OUTBOUND DOCK WORKER
A. Duie Pyle
West Chester, PA
09.2017 - 08.2018
- Operated forklifts and pallet jacks to efficiently load and unload freight shipments.
- Inspected incoming and outgoing shipments for accuracy and damage, ensuring quality control compliance.
- Coordinated with team members to optimize dock workflow and reduce turnaround time for deliveries.
- Trained new dock workers on safety protocols, equipment operation, and efficient loading techniques.
- Implemented process improvements that enhanced operational efficiency and reduced delays during peak hours.
- Monitored safety regulations compliance, contributing to a safe working environment for all personnel.
SOLUTIONS DEVELOPMENT INTERN
Qlik
Radnor, PA
05.2017 - 08.2017
- Developed and maintained data visualizations using Qlik Sense to enhance user engagement.
- Collaborated with cross-functional teams to gather requirements and implement software solutions.
- Served as liaison between the development team and other departments within the organization to ensure streamlined communication flow on various projects and initiatives.
- Prepared comprehensive briefing materials for senior staff members, ensuring informed decision-making at meetings and conferences.
Education
Bachelor of Arts - History
University of Scranton
Scranton, PA05-2020
Skills
- Customer service
- Product knowledge
- Sales expertise
- Sales presentations
- Relationship building
- Public speaking
- Territory management
- New market penetration
- Value-based selling
- KPI tracking
Timeline
Sales Executive
Liberty Consulting Inc
12.2025 - 05.2026
Sales Lead
Ethos Consulting Group
03.2024 - 12.2025
SHIFT MANAGER
Books-A-Million!
03.2022 - 03.2024
SALES ASSOCIATE
Books-A-Million!
11.2021 - 03.2022
GALLERY ATTENDANT
Everhart Museum
09.2021 - 11.2022
OVERAGES SHORTAGES & DAMAGES (OS&D) CLERK
A. Duie Pyle
01.2021 - 12.2021
OUTBOUND DOCK WORKER
A. Duie Pyle
09.2017 - 08.2018
SOLUTIONS DEVELOPMENT INTERN
Qlik
05.2017 - 08.2017
Bachelor of Arts - History
University of Scranton