Samyrah Valentine
Philadelphia
Summary
Results-driven Medical Records Specialist with proven expertise in scanning and indexing medical records accurately. Bilingual with strong interpersonal skills, committed to enhancing office efficiency and patient satisfaction. Eager to embrace new challenges in a dynamic office environment.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Penn Medicine: University of Pennsylvania Health System
Philadelphia
08.2022 - Current
- Managed incoming faxes related to patient registration processes.
- Verified insurance coverage for services provided by the facility.
- Processed patient admissions, registrations, transfers, and discharges according to established procedures.
- Performed pre-registration functions such as verifying demographic information, obtaining authorizations, and collecting deposits and co-payments.
- Collected co-pays and other payments from patients at time of service.
- Ensured accuracy of all data entered into computer system.
- Maintained confidentiality of all patient information in accordance with HIPAA regulations.
- Assisted with scheduling outpatient appointments.
- Scanned documents into electronic medical records system.
- Assisted with preparing daily cash reports for accounting department.
- Answered phones promptly in a professional manner.
- Obtained necessary signatures for privacy laws and consent for treatment.
- Verified demographics and insurance information to register patients in computer system.
- Applied HIPAA privacy and security regulations while handling patient information.
- Coordinated scheduling of appointments across multiple departments to optimize patient care.
- Contributed to team meetings, sharing insights and strategies for improving patient access services.
- Facilitated patient registration, verifying all required documentation is collected and filed properly.
Home Healthcare Specialist
Carecore home health llc
Philadelphia
07.2020 - 06.2022
- Administered medications according to physician orders while adhering to safety protocols.
- Collected specimens for laboratory testing such as urine samples and blood draws.
- Assisted with activities of daily living such as dressing, bathing, transferring and ambulation.
- Provided direct patient care, including wound care and medication administration.
- Followed HIPAA regulations to maintain confidentiality of sensitive patient information.
- Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
- Monitored vital signs, weight, and other indicators of patient health status.
SSA/Shift Supervisor Trainee
Hahnemann University Hospital
Philadelphia
08.2009 - 09.2019
- Assisted with scheduling shifts and assigning tasks to team members.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Registered new patients into practice management software program accurately entering demographic information.
Diet Clerk
Nazareth Hospital
Philadelphia
03.2005 - 08.2010
- Kept office records organized and supplies well-stocked for optimal team performance.
- Compiled patient menus and communicated with kitchen staff regarding menu changes.
- Monitored patient compliance with nutritional guidelines and provided feedback to dietitians as needed.
- Inspected food services areas to ensure quality standards were met.
- Educated patients on proper nutrition, dietary restrictions, and healthy eating habits.
- Reviewed patient charts for accuracy prior to creating meal plans.
- Ordered food supplies from vendors as necessary.
- Ensured that all dietary requirements were being met according to established protocols.
Chef Supervisor
Chapel Manor Nursing Home
Philadelphia
02.2001 - 12.2008
- Coordinated with front-of-house personnel regarding customer preferences.
- Organized special events catering services within the hotel premises.
- Managed stock rotation procedures ensuring freshness of products used.
- Ordered supplies and equipment as needed.
- Planned work schedules for kitchen staff according to daily business volume.
- Provided guidance regarding culinary techniques for junior chefs in training.
- Trained new kitchen personnel in proper food preparation techniques.
- Performed administrative tasks such as scheduling employees' shifts and approving leave requests.
Education
High School Diploma -
THOMAS EDISON HIGH
Philadelphia, PA06.2000
CERTIFIED MEDICAL ASSISTANT - Nursing Administration
LINCOLN TECHNICAL INSTITUTE
Philadelphia, PA06.2009
Skills
- Specimens collection and processing
- Vital signs monitoring
- Medication administration
- Phlebotomy
- Electrocardiography (EKG)
- Immunization administration
- Patient scheduling
- Laboratory specimen collection
- Direct patient care
- Medical terminology knowledge
- Infection control procedures
- Electronic charting
- Strong interpersonal skills
- Data entry documentation
- ECG rhythm interpretation
- Drawing blood
- Sanitation and sterilization
- Patient registration
- Insurance verification
- Appointment scheduling
- HIPAA compliance
- Customer service
Certification
- Certified medical assistant
- Certified in CPR
- ELECTROCARDIOGRAPH (EKG)
- HEMATOLOGY CERTIFICATE OF MERIT
- FRONT OFFICE MEDICARE COMPLETION
- OSHA REGULATION ON BLOOD-BORNE PATHOGENS AND STANDARD PRECAUTION
- AUTOMATED EXTERNAL DEFIBRILLATOR (AED)
Timeline
Patient Service Representative
Penn Medicine: University of Pennsylvania Health System
08.2022 - Current
Home Healthcare Specialist
Carecore home health llc
07.2020 - 06.2022
SSA/Shift Supervisor Trainee
Hahnemann University Hospital
08.2009 - 09.2019
Diet Clerk
Nazareth Hospital
03.2005 - 08.2010
Chef Supervisor
Chapel Manor Nursing Home
02.2001 - 12.2008
High School Diploma -
THOMAS EDISON HIGH
CERTIFIED MEDICAL ASSISTANT - Nursing Administration
LINCOLN TECHNICAL INSTITUTE
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