Sanaa Ballenger
Pittsburgh
Summary
Detail-oriented public affairs and communications professional with direct experience in a Pennsylvania legislative district office. Skilled in constituent services, policy research, and professional correspondence. Strong ability to translate complex policy issues into clear communication while maintaining confidentiality and professionalism. Interested in legislative processes, public service, and community engagement.
Overview
3
3
years of professional experience
Work History
District Office Intern
Pennsylvania House of Representative
Pittsburgh, PA
09.2025 - 01.2026
- Responded to constituent inquiries and assisted in resolving concerns through research and communication
- Drafted professional correspondence addressing public policy issues with clarity and accuracy
- Conducted online research to support constituent responses and legislative priorities
- Maintained and organized constituent records, contact lists, and office documentation
- Supported office operations and administrative tasks in a fast-paced government environment
- Collaborated with staff to ensure timely and effective communication with the public
Support Service Intern
NET CUA 7 – Support Service (Case Management)
Philadelphia, PA
04.2025 - 08.2025
- Managed detailed client records while maintaining strict confidentiality standards
- Communicated with clients and team members to support service delivery
- Organized documentation and contributed to case reports and summaries
- Assisted in problem-solving client needs through structured support processes
Air Ramp Handler
UPS – PT Warehouse Worker
Pittsburgh, PA
01.2023 - 03.2025
- Maintained accuracy and efficiency in a high-volume, time-sensitive environment
- Followed strict procedures and safety protocols
- Demonstrated strong teamwork and reliability under pressure
Education
MA - Public and International Affairs
University of Pittsburgh
Pittsburgh, PA05.2028
B.A. - Philosophy & Law, Criminal Justice, and Society
University of Pittsburgh
05.2026
Skills
- Constituent services & communication
- Legislative & policy research
- Professional writing & correspondence
- Event coordination & community outreach
- Data management & record keeping
- Microsoft Office (Word, Excel, Outlook)
- Administrative support & organization
- Confidential information handling
Affiliations
- Zeta Phi Beta Sorority, Inc. - Dec. 2023 – Present
- Black Action Society - Programming Chair
- National Panhellenic Council - Secretary
- Roberto Clemente Min. Business A. - Alumni Relations
Timeline
District Office Intern
Pennsylvania House of Representative
09.2025 - 01.2026
Support Service Intern
NET CUA 7 – Support Service (Case Management)
04.2025 - 08.2025
Air Ramp Handler
UPS – PT Warehouse Worker
01.2023 - 03.2025
B.A. - Philosophy & Law, Criminal Justice, and Society
University of Pittsburgh
MA - Public and International Affairs
University of Pittsburgh