Summary
Overview
Work History
Education
Skills
Certification
Non-Profit
Timeline
Generic

Sandra Keyes

Philadelphia

Summary

Clinical Services Associate with extensive experience at Penn Medicine, specializing in vital signs monitoring and patient assessment. Demonstrated success in improving departmental efficiency through strong teamwork and leadership skills. Dedicated to maintaining HIPAA compliance and delivering high-quality patient care in diverse clinical settings.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Clinical Services Associate (Float Pool)

Penn Medicine
Philadelphia
10.2024 - Current
  • Travel to various locations within Penn Medicine where assignments will be given at our different practice sites throughout the health system.
  • Adapted quickly to new environments while providing compassionate care for diverse populations.
  • Checked patients in and out electronically via EPIC system.
  • Provided support to physicians during patient exams or procedures.
  • Ensured all HIPAA regulations were followed when dealing with confidential information.
  • Worked interdependently with other professionals to provide quality health care to patients.
  • Obtained medical information and measured vital signs, weight, and height.
  • Increased department efficiency by training and mentoring new medical assistants on clinical procedures and best practices.

Clinical Service Associate (Renal)

Penn Medicine
Philadelphia
10.2023 - 10.2024
  • Ensured compliance with HIPAA regulations through proper handling of confidential patient information.
  • Assisted with the check-in and check-out processes as needed.
  • Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements accurately and reported any abnormalities to the supervising physician.
  • Monitored supply inventory for low stock and worked with staff to reorder.
  • Prepared treatment rooms for patient examinations, kept rooms neat, and clean.
  • Cleaned and sterilized instruments and disposed of contaminated supplies.
  • Worked in workqueues to maintain the productivity metrics established for the department.

Clinical Services Associate (Occ-Med)

Penn Medicine
Philadelphia
10.2022 - 10.2023
  • Assist physicians with various types of physical exams, conduct N95 fit tests, vision tests, and hearing tests.
  • Assisted physicians and nursing personnel with injections, phlebotomy, and other patient care procedures.
  • Monitored supply inventory for low stock and worked with staff to reorder.
  • Performed EKG testing under the direction of a provider.
  • Maintained medical equipment and instruments according to established protocols.
  • Obtained medical information and measured vital signs, weight, and height.
  • Cleaned and sterilized instruments and disposed of contaminated supplies.
  • Prepared treatment rooms for patient examinations, kept rooms neat, and clean.
  • Collected blood, and other laboratory specimens, logged specimens, and prepared them for testing.
  • Assisted with the check-in and check-out processes as needed.

Clinical Services Associate (Float Pool)

Penn Medicine
Philadelphia
02.2019 - 10.2022
  • Certified clinical service associate who travels within the Penn Medicine departments to assist physicians and management as needed.
  • Observed vital signs such as temperature, pulse rate, respiration rate, blood pressure readings, height and weight measurements accurately and reported any abnormalities to the supervising physician.
  • Documented medical data in patient charts, facilitating accurate records.
  • Prepared examination rooms for incoming patients by stocking necessary materials and ensuring cleanliness of the room prior to patient arrival.
  • Cleaned treatment rooms and medical instruments, complying with infection control standards.
  • Administered injections per physician orders while adhering to safety guidelines set forth by the facility's policy manual.

Education

High School Diploma -

West Philadelphia University City High School
Philadelphia, PA
06-2005

Medical Assistant - Medical Assistant

Allstate Career
Essington, PA

Skills

  • Vital signs monitoring
  • Teamwork and collaboration
  • Multitasking
  • Attention to detail
  • Problem-solving
  • Adaptability and flexibility
  • Self-motivation
  • HIPAA Compliance
  • EPIC
  • Leadership Skills
  • EPIC charting
  • Patient assessment
  • Clinical procedures
  • Medical record documentation
  • Inventory management
  • Compliance assurance
  • Examination room preparation
  • Equipment maintenance
  • Effective communication
  • Team collaboration
  • Problem solving
  • Time management
  • Friendly, positive attitude
  • Task prioritization
  • Calm under pressure
  • Good Telephone Etiquette

Certification

CPR Certification

Non-Profit

Founder of Dreamers Society 

November 2023-Present

  • A nonprofit organization dedicated to empowering young ladies aged 12-17 in the tri-state area. The mission is to provide a safe and supportive environment where girls can explore their potential, develop essential life skills, and gain the confidence to pursue their dreams. Through mentorship, workshops, and community engagement, the organization aims to inspire these young women to make positive choices and lead fulfilling lives.

Timeline

Clinical Services Associate (Float Pool)

Penn Medicine
10.2024 - Current

Clinical Service Associate (Renal)

Penn Medicine
10.2023 - 10.2024

Clinical Services Associate (Occ-Med)

Penn Medicine
10.2022 - 10.2023

Clinical Services Associate (Float Pool)

Penn Medicine
02.2019 - 10.2022

High School Diploma -

West Philadelphia University City High School

Medical Assistant - Medical Assistant

Allstate Career

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Sandra Keyes