Summary
Overview
Work History
Education
Skills
Timeline
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Sania Smith

Philadelphia

Summary

Dynamic and dedicated professional with extensive experience in customer service at Acme and McDonald's. Proven track record in cash handling and providing exceptional customer assistance. Known for strong work ethic and integrity, consistently enhancing customer satisfaction through effective communication and problem-solving skills. Committed to fostering positive interactions and teamwork in fast-paced environments.

Overview

6
6
years of professional experience

Work History

Cashier/Customer Services

Acme
08.2022 - Current
  • Processed customer transactions accurately and efficiently at point of sale.
  • Assisted customers with inquiries and provided product information.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Handled cash, credit, and debit transactions with attention to detail.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Cashier

McDonald's Restaurant
04.2021 - 08.2022
  • Processed customer transactions efficiently using point-of-sale systems.
  • Managed cash drawer, ensuring accuracy and adherence to company policies.
  • Assisted customers with inquiries, providing exceptional service and product knowledge.
  • Collaborated with team members to maintain organized and clean checkout areas.
  • Trained new staff on cash handling procedures and customer service expectations.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.

Daycare Worker

Mother's to Mother's Learning Center
11.2019 - 04.2021
  • Supervised daily activities to ensure safety and well-being of children in care.
  • Developed engaging lesson plans to promote learning and social skills among preschoolers.
  • Implemented behavior management techniques to foster positive interactions and conflict resolution.
  • Organized age-appropriate educational games that enhanced cognitive development and teamwork.
  • Trained new staff on operational protocols and best practices for child engagement.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Taught children to organize toys, wash hands, and share by leading by example.

Education

Business Education

New Hope Academy
Yardley, PA
06-2022

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Cash handling
  • Customer service excellence
  • Cash register operation
  • Order taking
  • Refunds and exchanges

Timeline

Cashier/Customer Services

Acme
08.2022 - Current

Cashier

McDonald's Restaurant
04.2021 - 08.2022

Daycare Worker

Mother's to Mother's Learning Center
11.2019 - 04.2021

Business Education

New Hope Academy

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Sania Smith