SANIYAH KEARSE
Philadelphia
Summary
Achieved high levels of customer satisfaction through effective communication and problem-solving. Contributed to team success by supporting colleagues in achieving shared goals. Demonstrated commitment to professional development and skill enhancement.
Overview
8
8
years of professional experience
Work History
Crew Member
Arby’s
Warminster, PA
09.2024 - Current
- Delivered exceptional customer service by accurately taking orders and addressing inquiries.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Collaborated with team members to streamline food preparation processes for increased efficiency.
- Trained new crew members on operational procedures and best practices for service excellence.
Sales associate
Macy’s
Philadelphia, Pennsylvania
10.2023 - 01.2024
- Operated cash register efficiently during peak holiday hours. Restocked and organized merchandise to maintain store presentation. Enhanced customer service skills through direct interaction with shoppers.
Babysitter
Self employed
Philadelphia, Pennsylvania
01.2018 - 04.2023
- Monitored children's activities to provide a secure and nurturing environment.
- Ensured a secure environment for children to promote safety and prevent accidents and falls.
- Facilitated daily activities, including feeding and dressing, to promote developmental growth.
- Designed and enforced safety protocols to create a protective atmosphere for children, focusing on hazard removal and boundary setting.
- Coordinated a variety of activities, games, crafts, and outings to promote children's entertainment and development.
- Assigned tasks tailored to developmental stages to promote independence and responsibility.
Education
High School Diploma -
La Salle University
Philadelphia, PASkills
- Implemented effective time management strategies to streamline workflow and meet deadlines
- Oversaw registration processes for events, ensuring smooth participant onboarding Managed communication strategies to enhance participant engagement Developed streamlined procedures for efficient registration management
- Oversaw daily housekeeping operations to maintain high standards of cleanliness and guest satisfaction Coordinated with staff to optimize workflow and ensure timely completion of tasks Implemented best practices for inventory management and supply ordering
- Oversaw daily cleaning operations to maintain high standards of cleanliness Coordinated with staff to implement effective cleaning protocols Enhanced workplace safety and comfort through diligent cleaning practices
- Maintained high standards of reliability to enhance customer trust and satisfaction
- Cultivated professionalism and positivity among team members to enhance workplace morale
- Oversaw restoration initiatives by managing project teams and aligning resources to achieve objectives Facilitated communication between stakeholders to enhance project outcomes Drove strategic planning to optimize restoration processes and ensure compliance with regulations
Timeline
Crew Member
Arby’s
09.2024 - Current
Sales associate
Macy’s
10.2023 - 01.2024
Babysitter
Self employed
01.2018 - 04.2023
High School Diploma -
La Salle University