Santiago Solano
East Stroudsburg
Summary
Demonstrated ability to monitor equipment operations and ensure compliance with safety regulations, contributing to a safe working environment. Conducted pre-operation checks on machinery, collaborating effectively with team members to maintain operational efficiency. Provided customer service by addressing inquiries and resolving complaints, maintaining detailed records of interactions for future reference. Developed strong communication skills through regular interaction with clients and colleagues, ensuring clarity and professionalism in all exchanges.
Overview
4
4
years of professional experience
Work History
Equipment Operator
Iherb
Easton
06.2022 - Current
- Make sure the product it’s in good quality
- Monitored operation of equipment to ensure proper functioning in accordance with safety regulations.
- Be precise and punctual
- Fill out the paperwork and make sure every procedure it’s complete
- To be efficient
- Conducted pre-operation checklists on all assigned machines prior to use each day.
- Worked closely with surveyors, engineers and other personnel onsite during construction projects.
- Adhered strictly to designated schedules for completing assigned tasks within specified timeframes.
Customer Service Representative
Lowes
Bartonsville
03.2021 - 05.2022
- Answered customer inquiries and provided accurate information regarding products and services.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Answered customer inquiries via phone, email, and chat.
- Maintained a high level of professionalism when dealing with difficult customers.
- Resolved customer complaints promptly and efficiently.
Education
High School Diploma -
East Stroudsburg High School South
Skills
- Pre-operation checks
- Customer service
- Problem solving
- Time management
- Effective communication
- Team collaboration
- Equipment operation
Languages
Spanish
Full Professional
English
Professional
Accomplishments
- My supervisor in multiple occasions has recognized me for being cooperative and supportive for any inconvenience that happened at work
Timeline
Equipment Operator
Iherb
06.2022 - Current
Customer Service Representative
Lowes
03.2021 - 05.2022
High School Diploma -
East Stroudsburg High School South