Sara Demko

• Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
• Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
• Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
• Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
• Transported passengers safely along prescribed routes according to tight schedules.
• Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
• Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
• Maintained accurate records of student pick-ups and drop-offs, ensuring proper documentation for school administration purposes.
• Collaborated with school administrators to address any behavioral issues arising during transportation effectively.
• Maintained PA CDL driver's license to enable legal operation of school buses for student transport, field trips, and other purposes.
• Assisted in emergency preparedness drills, demonstrating appropriate evacuation procedures to students and staff members.
• Communicated information to parents to promote good communication and transparency.
• Kept parents informed of schedule changes or other relevant updates through clear communication channels.
• Fostered positive and respectful environment on bus, setting clear behavior expectations for students.
• Built trust and rapport with students, encouraging respectful and kind interactions among passengers.
• Reduced anxiety for parents with clear communication about schedules, delays, and safety measures in place.
• Engaged positively with students and fostered a supportive and respectful atmosphere on the bus.
• Increased awareness of safety protocols among students with engaging and informative presentations at beginning of school year.
• Drove bus along assigned route, picking up students.
• Supervised students during loading, unloading and on bus.
• Operated CB radio and bus PA system to make announcements and stay abreast of traffic conditions.
• Completed logbooks, incident reports and other daily paperwork.
• Attended pre-trip meetings to support safe transport of students.
• Inspected and serviced buses on regular basis.
• Kept up to date on local, state and federal regulations related to school bus operations.
• Assessed bus condition and maintained brakes, wipers, gas levels, and cleanliness.
• Maintained accurate and up-to-date route and time logs.

• Provided safe, effective, and appropriate massage therapy techniques during customer appointments.
• Increased client satisfaction by providing exceptional service and maintaining a clean, comfortable environment.
• Enhanced client relaxation by utilizing a variety of massage techniques tailored to individual needs.
• Demonstrated knowledge of anatomy and physiology to better understand body and inform massage techniques.
• Created comfortable and professional environment for clients by setting up massage tables and preparing treatment area.
• Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
• Provided clear, concise instructions to clients to prepare for massage services.
• Utilized deep tissue, Swedish and myofascial massage therapy techniques to provide options to customers.
• Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
• Researched new techniques to stay up to date with trends and developments in massage therapy industry.
• Evaluated client conditions to recommend appropriate massage therapy methods.
• Achieved high levels of customer satisfaction with empathetic listening skills and clear communication about treatment plans.
• Ensured client safety by adhering to strict hygienic practices and proper draping techniques.
• Maintained client treatment records and designed long-term care programs for return customers.
• Maintained accurate client records for effective treatment planning and progress tracking.
• Performed detailed assessments to identify areas of tension or discomfort, leading to more effective treatments.
• Boosted repeat business through outstanding customer service and personalized massage experiences.
• Prepared oils and lotions for massages.
• Assessed guest needs and identified muscle issues, medical conditions, and contraindications before beginning session.
• Utilized hot stones, aromatherapy and other therapeutic treatments.
• Advised clients on lifestyle changes to improve alignment, posture, and gait for better long-term wellness.

• Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
• Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
• Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
• Evaluated employee performance fairly and accurately, rewarding hard work while addressing areas needing improvement.
• Enhanced department efficiency by streamlining processes and implementing time-saving strategies.
• Optimized scheduling practices to ensure adequate staffing during peak business hours without sacrificing employee satisfaction or budgetary constraints.
• Led a team of professionals to consistently achieve or exceed performance targets.
• Managed projects efficiently from inception to completion ensuring timely delivery within budget constraints.
• Advised upper management on key decisions based on thorough analysis of sales trends, market conditions, and competitor activities.
• Implemented quality control measures that resulted in improved products or services within the department offerings.
• Analyzed sales data to identify opportunities for growth and areas for improvement, informing strategic direction.
• Oversaw departmental budgets to ensure financial efficiency, leading to significant reduction in unnecessary expenditures.
• Enhanced team productivity by implementing streamlined workflow processes.
• Developed detailed plans based on broad guidance and direction.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Set aggressive targets for employees to drive company success and strengthen motivation.
• Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
• Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Assisted in organizing and overseeing assignments to drive operational excellence.

Was employed at various times over the 3 year span.

• Trained new employees on company policies, procedures, and best practices for custom framing services success.
• Streamlined production workflow by implementing effective organization systems for supplies and equipment storage.
• Worked closely with suppliers to maintain inventory levels and negotiate better pricing for materials used in the framing process.
• Contributed to store revenue growth by consistently meeting or exceeding sales targets through upselling techniques.
• Efficiently completed custom framing orders, ensuring high-quality results and timely delivery.
• Stayed up-to-date on industry trends and technologies to provide innovative design solutions for clients.
• Coordinated artwork installations for corporate clients, providing exceptional service from start to finish.
• Developed strong relationships with clientele, resulting in repeat business and positive referrals.
• Provided accurate price quotes to customers based on material costs, labor time estimations, and other relevant factors involved in the custom framing process.
• Implemented proper tools usage and safety protocols within the workplace, minimizing accidents or injuries related to framing tasks.
• Collaborated with fellow team members to effectively manage multiple projects simultaneously.
• Solved complex design challenges with creative solutions tailored to clients'' needs and preferences.

• Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
• Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
• Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
• Responded to customer requests for products, services, and company information.
• Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
• Managed multi-line phone system and pleasantly greeted patients.
• Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
• Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
• Maintained office and waiting room, keeping common areas clean and tidy.
• Reduced wait times for clients by promptly checking in patients upon arrival at the clinic.
• Assisted veterinarians in providing timely care to patients through effective communication and coordination of services.
• Improved client retention by providing exceptional customer service to pet owners in person and over the phone.
• Assisted in training new staff members on reception procedures and software systems, contributing to overall team success.
• Triaged incoming patients to determine treatment needs and urgency of care.
• Entered data from pet records and office visits into computer system.
• Maximized appointment availability by effectively coordinating schedules between multiple veterinarians and clients.
• Enhanced client satisfaction by efficiently scheduling appointments and managing patient records.
• Contributed to positive work environment through excellent teamwork and collaboration with staff members.
• Maintained confidentiality of sensitive client information while handling financial transactions accurately.
• Promoted clinic services and products through knowledgeable recommendations to pet owners based on their specific needs.
• Fielded phone calls from pet owners, answered questions and took messages for veterinarians.
• Greeted pet parents with warm smile and pleasantly asked for sign-ins upon arrival.
• Coordinated patient scheduling, check-in, check-out and payments for billing.
• Increased accuracy of medical records by diligently updating patient information during each visit.
• Maintained current and accurate medical records for patients.
• Ensured timely follow-up on outstanding invoices, improving overall collection rates within the clinic.
• Streamlined office operations for increased efficiency by organizing files and maintaining a clean reception area.
• Transcribed phone messages and relayed to appropriate personnel.
• Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
• Helped patients complete necessary medical forms and documentation.
• Received and routed laboratory results to correct clinical staff members.
• Answered telephone calls to offer office information, answer questions, and direct calls to staff.

• Loaded, unloaded, and moved material to and from storage and production areas.
• Consistently lifted materials weighing as much as 50 pounds.
• Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
• Reduced order processing times with streamlined picking, packing, and shipping procedures.
• Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
• Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
• Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
• Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
• Loaded and unloaded materials onto and off of trucks for fast shipment.
• Assembled pallets and crates for secure transportation of materials.
• Shipped material and performed boxing, packing, labeling, and preparation of related documents.
• Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
• Drove pallet jacks and other equipment to move materials.

• Greeted customers entering store and responded promptly to customer needs.
• Welcomed customers and helped determine their needs.
• Worked flexible schedule and extra shifts to meet business needs.
• Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
• Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
• Maintained clean, trash-free workspaces to maximize productivity and safety.
• Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
• Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
• Maintained safety standards by properly handling food and adhering to sanitation guidelines.
• Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
• Greeted customers at counter to fulfill requests and answer questions.
• Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
• Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
• Promoted a positive work environment through effective communication with colleagues and supervisors.
• Prepared and served various food and drink items to customer specifications in fast-paced environments.
• Made food according to standard recipes with requested changes for customer satisfaction.