Sara Grove
Boalsburg
Overview
19
19
years of professional experience
Work History
Senior Waitstaff Member
Olde New York Restaurant and Taproom
State College
2006.08 - Current
- Provide exceptional customer service by continuously going above and beyond and anticipating the wants and needs of patrons.
- Provide training and guidance to new front of house staff members as well as generate weekly staffing schedules.
- Collaborate with kitchen staff and management to ensure prompt, precise and top-notch food and beverage service.
- Contribution to a productive and optimistic work environment by demonstrating a strong work ethic, and strong passion and commitment to providing top level service.
Connections Associate
Juniper Village at Brookline
State College
2015.02 - 2017.03
- Provided numerous levels and dimensions of holistic wellness to residents with Alzheimer's and dementia as well as planned and implemented daily activities and events.
- Addressed the social, mental, emotional, spiritual and physical needs of residents and catered to the extensive demographics and personalized individual plans to create an enriched experience for all parties involved.
- Ensured exceptional quality and services to all residents while maintaining compliance with Federal, State and local regulations.
Banquet & Restaurant Server, Bartender
The Mount Nittany Inn
2010.07 - 2012.10
- Succeeded as a server, bartender and banquet server and provided superior food and beverage service to large banquet groups as well as in a high volume restaurant.
- Demonstrated the ability to handle solo service of tables up to 25 guests providing adequate attention to guarantee an unforgettable dining experience.
- Worked efficiently as part of a team with the set up and breakdown of events, and handled guest inquiries in order to ensure the flawless execution of corporate functions, private parties and weddings.
- Adhered to health and safety regulations while handling food, beverage, linens and maintaining a high level of organization and cleanliness throughout the event space.
Education
BS - Public Health
Slippery Rock University
Slippery Rock, PA08.2012
Pennsylvania Public Health Association (PPHA)
2009-09
Skills
- Quality customer service
- High volume dining
- Interpersonal skills
- Diligence and Dedication
- Solution oriented thinking
- Team leadership and Guidance
- Efficiency improvements
- Event provisions
- Scheduling and Training
- Toast and Micros experience
Additional Information
Additional work experience available upon request
Timeline
Connections Associate
Juniper Village at Brookline
2015.02 - 2017.03
Banquet & Restaurant Server, Bartender
The Mount Nittany Inn
2010.07 - 2012.10
Senior Waitstaff Member
Olde New York Restaurant and Taproom
2006.08 - Current
BS - Public Health
Slippery Rock University
Pennsylvania Public Health Association (PPHA)