Sara Horwath
Bethlehem
Summary
Offering abilities in analytical reasoning and problem-solving aptitude with experience in records maintenance, data management, and client assessment. Skilled in maintaining confidentiality and professional ethics while effectively building relationships and ensuring compliance with regulations. Bringing strong decision-making and written communication skills to support various administrative and analytical roles.
Overview
26
26
years of professional experience
Work History
ASSESSOR/QA ANALYST/HOST
Mid-Atlantic Rehabilitation Services
Bethlehem
08.2019 - Current
- Interviewed clients in order to gain an understanding of their specific requirements regarding D&A treatment
- Conducted drug and alcohol screenings and assessments to identify appropriate level of care for clients.
- Audited charts and data to ensure compliance with local and state programs.
- Coordinated scheduling of appointments and verified insurance coverage for clients.
DATA ENTRY SPECIALIST
CIGNA
Bethlehem
10.2018 - 02.2019
- Executed data entry and validation of customer information in high-volume, fast-paced environment, ensuring accuracy and reliability.
- Leveraged advanced computer skills to accurately enter and manage large volumes of numerical data across multiple databases and spreadsheets, supporting data integrity.
- Verified information for completeness and correctness in databases.
- Maintained confidential client records in compliance with regulations.
TEAM LEAD
Follett
Center Valley
08.2017 - 10.2018
- Worked in DeSales University Bookstore
- Monitored daily operations to enhance efficiency and identify improvement opportunities.
- Resolved escalated customer issues, demonstrating effective conflict resolution and customer satisfaction.
- Processed transactions as cashier, ensuring accuracy in payments and receipts to maintain financial integrity.
COUNSELOR
New Directions
Bethlehem
10.2015 - 09.2016
- Developed and implemented individualized counseling plans to meet the needs of diverse clients.
- Provided individual and group counseling for a broad range of clients.
- Supported individuals in managing difficult emotions like anger and sadness through constructive coping strategies.
- Facilitated positive change by guiding individuals to identify negative thinking patterns contributing to distress.
- Maintained detailed records of client progress while adhering to confidentiality regulations.
ASSESSOR/ADMIN ASST/PROGRAM DIRECTOR
Lehigh Valley Drug and Alcohol Intake Unit
Easton
12.2006 - 01.2014
- Employed diverse assessment methods including observation, questioning, and tests to evaluate learning outcomes.
- Collaborated with colleagues to develop effective strategies for assessing learning outcomes.
- Executed case management responsibilities and secured funding for treatment through collaboration with local counties and insurance providers.
- Oversaw office operations, ensuring quality assurance, managing database, and coordinating scheduling tasks.
COUNSELOR
Confront
Allentown
04.2005 - 12.2006
- Developed and implemented individualized counseling plans to meet the needs of diverse clients.
- Managed crisis situations to effectively address severe mental health and behavioral issues.
- Encouraged positive change by helping individuals recognize patterns of negative thinking that may be contributing towards symptoms of distress.
- Maintained detailed records of client progress while adhering to confidentiality regulations.
- Designed and delivered programs to prevent substance abuse and enhance community health and counseling services.
COUNSELOR
Stateline Medical
Phillipsburg
03.2000 - 10.2004
- Developed and implemented individualized counseling plans to meet the needs of diverse clients.
- Provided individual and group counseling for a broad range of clients.
- Encouraged positive change by helping individuals recognize patterns of negative thinking that may be contributing towards symptoms of distress.
- Supported clients in gaining insight into behaviors through exploration of current relationships, past experiences, and future goals.
- Maintained detailed records of client progress while adhering to confidentiality regulations.
- Coordinated financial operations for clients in a supportive environment.
Education
ASSOCIATE IN SCIENCE (A.S.) - MEDICAL BILLING AND CODING
UMA
01-2018
BACHELOR OF SCIENCE (B.S.) - PSYCHOLOGY
DeSales University
Center Valley, PA05-1997
Skills
- Records management
- Assertiveness
- Analytical reasoning and thinking
- Database administration
- Confidentiality and ethics
- Decision-making skills
- Active listening
- Attention to detail
- Problem-solving skills
- Relationship management
- Documentation analysis
- Written communication
Timeline
ASSESSOR/QA ANALYST/HOST
Mid-Atlantic Rehabilitation Services
08.2019 - Current
DATA ENTRY SPECIALIST
CIGNA
10.2018 - 02.2019
TEAM LEAD
Follett
08.2017 - 10.2018
COUNSELOR
New Directions
10.2015 - 09.2016
ASSESSOR/ADMIN ASST/PROGRAM DIRECTOR
Lehigh Valley Drug and Alcohol Intake Unit
12.2006 - 01.2014
COUNSELOR
Confront
04.2005 - 12.2006
COUNSELOR
Stateline Medical
03.2000 - 10.2004
ASSOCIATE IN SCIENCE (A.S.) - MEDICAL BILLING AND CODING
UMA
BACHELOR OF SCIENCE (B.S.) - PSYCHOLOGY
DeSales University