SARA M. VIERA
Boyertown
Summary
Dynamic Quality Specialist with a proven track record at Air Products, excelling in document control and process improvement. Adept at project coordination and compliance auditing, I leverage strong organizational skills and Excel expertise to drive efficiency and enhance quality management systems. Committed to delivering results and fostering collaboration across teams.
Overview
27
27
years of professional experience
Work History
Quality Specialist
Air Products
Allentown
09.2020 - Current
- Coordinated all aspects of the Quality Management System (QMS), including work processes, share sites, records management, management of change, and various improvement initiatives in alignment with business-specific policies, standards, and procedures.
- Identified improvement opportunities and collaborated on initiatives to enhance quality standards.
- Managed document control of procedures, work instructions, and job aids, ensuring compliance in a controlled environment.
- Maintain quality management system records in compliance with the document management system and applicable standards.
- Develop a mature understanding, and application of management system standards and requirements.
- Interact and gather information from functional teams to develop required documentation and work instructions.
- Provide effective and efficient internal and external customer service.
- Served as a supplier of industrial gases, ensuring quality and compliance.
Senior Project Coordinator
Worley Parsons Resources & Energy
Reading
04.2016 - 08.2020
- Provided effective project coordination support for the timely and successful completion of projects.
- Directed, organized, and controlled project activities.
- Monitor projects for adherence to schedule, cost and for achieving milestones.
- Coordinate project schedule tasks and timely distribution of reports.
- Attended client meetings to clarify project requirements and align expectations.
- Effectively communicate relevant project information to the client and project team.
- Tracked and managed change notices and change orders to ensure project scope integrity.
- Maintained project risk register to proactively identify and mitigate risks, minimizing potential project disruptions.
- WorleyParsons - Architecture & Engineering Services for Power Substation - Transmission & Distribution Customers/Projects:
- PSE&G Hackensack
- PSE&G Kingsland H
- PSE&G 3rd Street Elimination
- PSE&G Van Winkle
- PSE&G Kingsland 69kV
Inside Sales Rep & Project Coordination Support, Customer Service Division
Brooks Instrument LLC
Hatfield
02.2012 - 04.2016
- Executed deliverables and monitored fabrication of EPC project orders, ensuring alignment with specifications for a global manufacturer of flow measurement devices for oil refineries and off-shore platforms.
- Assisted in project execution for complex orders, tracked progress, and reported updates to stakeholders.
- Acted as customer service liaison between sales and engineering to facilitate RFQ process and improve communication.
- Work with customers to manage schedule change requests, expediting and push-outs.
- Complete technical document submittals per EPC guidelines and established timeframe.
- Division of ITW Corporation
- Brooks Instrument - Flow Measurement Devices for Engineering, Procurement & Construction Contractors:
- Jacobs Engineering
- Bechtel Wheatstone Projects
- Burns & McDonnell
- Conoco Phillips
- Chicago Bridge & Iron
- WorleyParsons
- KBR, Inc.
- Technip
- Mustang Engineering
- SK Engineering & Construction
Project Coordinator
Babcock & Wilcox Company
Hatfield
02.2008 - 02.2012
- Promoted through the acquisition of GE Energy Environmental Services to assist with project coordination of several simultaneous projects monthly with budgets of up to $3M and cross-functional teams of more than 25 personnel each.
- Track the progress and job costs of multiple projects ranging in value of up to $3 million.
- Monitor project and factors that affect schedules. Make necessary adjustments and advise other departments.
- Work with Project Managers and Engineer to assure that all changes to the contract are accounted for and all data is entered into respective systems.
- Ensured all requisite contract information was in the project file and provided timely summaries to project managers and business management.
- Facilitated communication of project information to management and stakeholders to ensure transparency and timely decision-making.
- Monitored project progress by identifying critical activities and reviewing forecasts against actual progress.
- Support Project Closure processes including Support for Client Sign-up, Final Documentation Submittal, Procurement Closing, Submittal of Final Billing, Project Turnover to Service, Warranty Notification, Project Performance Review and Lessons Learned Review and Capture.
- Power Generation Group
- Babcock & Wilcox Power Generation Group – Continuous Emissions Monitoring Systems - Customers / Projects:
- Detroit Edison
- Dominion Energy
- Florida Light & Power
- Seminole Electric
- Oklahoma Gas & Electric
- New York Power Authority
- ConEdison
- San Diego Gas & Electric
- PacifiCorp
- Goose Creek Energy Center
- Black Hills Corp
- Grand River Dam Authority
- SCE&G
- TXU Energy (Texas Utilities)
- NRG Energy
- Colorado Public Utilities Commission
- Altamira Power Station (Mexico)
- Iberdrola Energy (Spain)
Project Administrator
GE Energy Management Services
Hatfield
11.1998 - 02.2008
- Provided high-level project administration for industry leader of Data Acquisition Handling (DAHS) and Continuous Emissions Monitoring (CEMS) Systems to global energy service providers for Coal, Oil, Gas, Hydro and Nuclear power.
- Reported to Director of Engineering, managed day-to-day operations for energy division office with 85 employees and provided core support for 15+ staff members.
- Prepared and submitted weekly/monthly progress and financial reports to Senior Management, Finance and Engineering.
- Conducted weekly company meetings to update staff on project tracking, address follow-up action items, and discuss issues impacting timely completion of project milestones.
- Monitored and tracked weekly engineering schedules for 12 employees, ensuring adherence to project timelines.
- Coordinated the document management process and maintained the project library for the Quality Management System using Documentum.
- Kansas City Power & Light
- Duke Energy
- Chicago Bridge & Iron (CB&I)
- Black & Veatch
- Conoco Phillips
- Kentucky Utilities
- Tennessee Valley Authority
- Southern Company
- Xcel Energy
- Minnesota Power & Light
- AES Energy
- First Energy
- Exelon
- Suncor Energy
- PPL Brunner Island/Martins Creek/Montour
- Sunbury Generation
- Trans Alta Poplar Creek
Education
Certification - Business Administration Course Studies
Lansdale School of Business (Accredited Junior College)
North Wales, PA05-1993
Skills
- Quality assurance
- Product quality assurance
- Quality control software
- Regulatory compliance
- Process improvement
- Document control
- Data management
- Project management
- Project planning
- Tracking and reporting
- Schedule coordination
- Excel expertise
- Microsoft Office 365
- Word proficiency
- Adobe Acrobat proficiency
- OpenText system
- Kronos timekeeping system
- Organizational skills
- Attention to detail
- Operational procedures
- Presentation design
Languages
Spanish, Fluent
Certifications Special Training
- Six Sigma Training, Greenbelt Certified, 06/03, 128330-143305
- Integrity Awareness Training
- Environmental Health Safety Training
Timeline
Quality Specialist
Air Products
09.2020 - Current
Senior Project Coordinator
Worley Parsons Resources & Energy
04.2016 - 08.2020
Inside Sales Rep & Project Coordination Support, Customer Service Division
Brooks Instrument LLC
02.2012 - 04.2016
Project Coordinator
Babcock & Wilcox Company
02.2008 - 02.2012
Project Administrator
GE Energy Management Services
11.1998 - 02.2008
Certification - Business Administration Course Studies
Lansdale School of Business (Accredited Junior College)