Sara Sjoberg
Shippensburg
Summary
Professional financial specialist with deep expertise in personal loan services. Proven ability to deliver impactful results through effective loan structuring, risk assessment, and client relationship management. Strong focus on team collaboration and adaptability, ensuring smooth operations and consistent goal achievement. Recognized for analytical skills, customer-centric approach, and effective communication.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Sr. Personal Loan Specialist
OneMain Financial
08.2016 - Current
- Solicit and process applications, build quotes, review approvals, and close loans
- Maximized revenue generation with consistent achievement of sales targets for personal loans and related products
- Reduced delinquency rates by proactively monitoring portfolio performance and addressing potential issues before they escalated
- Assisted clients in understanding credit scores, debt-to-income ratios, and other factors affecting their loan eligibility and account status
- Provided exceptional customer service throughout the entire loan lifecycle – from initial inquiry to final payment – fostering lasting client relationships built on trust and reliability
Order Entry Clerk
The Beistle Company
07.2015 - 08.2016
- Reviewed product orders and entered into the company database
- Received product orders by phone direct from customer
- Assisted customers with inquiries about products, orders, and shipment tracking
Retail Sales and Service Intern
Orrstown Bank
05.2011 - 11.2013
- Reported directly to Chief Retail Officer
- Organized, negotiated, and arranged bank floating teller's schedules
- Assisted with inquiries and monthly retail reports pertaining to bank growth and decline
- Assisted in business administration functions, which increased productivity within the department
- Tracked customer account openings / closings for all 20 branches
Education
Bachelor Of Business Administration - Finance
Shippensburg University
05.2014
Skills
- Highly Organized
- Detail Oriented
- Time Management
- Excellent Communication
- Loan Servicing/Processing
- Document Review
- Credit Analysis
- Microsoft Office
Certification
- Licensed for the sale of Life Insurance Policies within the State of Pennsylvania - May 2021
Timeline
Sr. Personal Loan Specialist
OneMain Financial
08.2016 - Current
Order Entry Clerk
The Beistle Company
07.2015 - 08.2016
Retail Sales and Service Intern
Orrstown Bank
05.2011 - 11.2013
Bachelor Of Business Administration - Finance
Shippensburg University
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