Sara Smith
West Conshohocken
Summary
Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and loyalty programs. Dedicated and dependable employee with excellent organizational strengths and superior work ethic.
Overview
3
3
years of professional experience
Work History
Sales Associate
Gap
09.2022 - Current
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Monitored customers for signs of security concerns and escalated issues to management.
- Managed efficient cash register operations.
- Promoted loyalty programs and brand cards.
- Successfully trained new hires on store operations and expectations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Education
Bachelor of Social Work - Social Work
Temple University
Philadelphia, PA05-2025
High School Diploma -
Upper Merion Area High School
King Of Prussia, PA06-2024
Skills
- Upselling
- Department reset
- Loyalty promotion
- POS system operations
- Returns and exchanges
- Fitting room maintenance
- Backroom organization
- Inventory audits
- Customer assistance
Accomplishments
- Awarded “Employee of the Month” in 2023.
- Third highest brand card YTD for the 2023 fiscal year.
Timeline
Sales Associate
Gap
09.2022 - Current
Bachelor of Social Work - Social Work
Temple University
High School Diploma -
Upper Merion Area High School
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