Open To Work
Sarah Bell
Sandy Lake
Work Preference
Summary
Project and operations professional specializing in municipal bidding, contract administration, and project coordination. Demonstrated success in managing complex projects and fostering collaboration among multi-department teams while ensuring strong customer relationships. Expertise in process improvement, critical documentation management, and achieving results under tight deadlines.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Sales Administrator
Suit-Kote
Meadville
02.2025 - Current
- Coordinated bid submissions across municipal, township, borough, county, and private sectors to ensure timely responses.
- Managed bid bonds, contract documents, insurance certificates, and supporting documentation.
- Maintained master bid schedules and tracked project status from bidding to award, facilitating seamless project transitions.
- Collaborated with sales, operations, accounting, and management teams to ensure project accuracy.
- Prepared customer proposals, pricing documents, and project correspondence efficiently.
- Processed daily project reports for state and municipal agencies to ensure compliance.
- Developed and enhanced Excel-based tracking systems for bids and operational reporting, improving data accuracy and accessibility.
- Acted as primary contact for customers, municipal representatives, vendors, and internal departments.
- Built and improved company Excel systems and reporting tools.
- Managed documentation for multi-million-dollar municipal construction projects.
- Coordinated activities across Pennsylvania and Ohio territories.
- Worked directly with municipalities, township officials, contractors, and government agencies.
- Supported high-volume seasonal operations with competing deadlines and priorities.
- Developed process improvements that increased efficiency and reporting accuracy.
Sales Account Specialist
Franklin Industries
Franklin
07.2023 - 02.2025
- Managed a portfolio of more than 250 customer accounts across highway, agricultural, erosion control, and distribution markets.
- Served as the primary point of contact for customers regarding pricing, product selection, order management, logistics, and technical support.
- Cultivated customer relationships and facilitated new business development across multiple market segments.
- Negotiated freight and logistics solutions that enhanced delivery performance and optimized transportation costs.
- Improved on-time shipping performance by 62% through forecasting, production planning coordination, and proactive customer communication.
- Coordinated production, logistics, and management teams to meet customer expectations, ensure inventory availability, and maintain delivery schedules.
- Developed territory-specific pricing strategies based on freight costs, market conditions, and customer demand.
- Analyzed customer purchasing trends and generated sales reports to identify growth opportunities and support business decisions.
- Maintained strong relationships with municipalities, contractors, distributors, and end users while providing timely issue resolution and account support.
Customer Service Sales Representative
Franklin Industries
Franklin
01.2022 - 07.2023
- Expanded customer accounts by over 100, driving 23% revenue growth.
- Managed customer orders, account maintenance, shipment tracking, and daily communications.
- Generated sales and customer reports to support business development initiatives.
- Maintained detailed customer records with timely updates on order status.
- Coordinated with manufacturing and shipping departments to ensure accurate lead times.
- Assisted in developing acquisition strategies that enhanced market reach.
- Responded to incoming customer calls regarding product inquiries and complaints.
- Educated customers on product features to emphasize benefits.
Equipment Operator
Suit-Kote
Meadville
06.2014 - 02.2021
- Operated and maintained a variety of roadway maintenance equipment including rollers, chippers, loaders, skid steers, brooms, and support vehicles used in pavement preservation operations.
- Progressed through multiple positions including Laborer, Flagger, Chipper Operator, Chipper Deck Lead, Roller Operator, and Crack Seal Foreman while supporting roadway preservation projects throughout Pennsylvania, Ohio, and New York.
- Coordinated material flow, truck movements, and production activities as Chipper Deck Lead to optimize project operations.
- Supervised six-person crack seal crew, managing daily operations, time tracking, material calculations, and production documentation.
- Trained and mentored new employees on equipment operation, safety procedures, traffic control requirements, and daily job responsibilities.
- Managed traffic control operations and maintained ATSSA-compliant work zones, ensuring safety for employees and the traveling public.
- Completed services rendered documentation, tracked material usage and production quantities, and maintained accurate project records for municipal customers.
- Supported roadway maintenance projects for municipalities, townships, counties, and state agencies across multiple states.
- Cross-trained on various equipment types and crew functions to enhance operational flexibility.
Education
Some College (No Degree) - Criminology/ Secondary English Education
Slippery Rock University of Pennsylvania
Slippery Rock, PASkills
- Sales proposal development
- Sales contract management
- Sales operations support
- Customer relationship management
- Sales support
- Project coordination
- Data analysis and reporting
- Document management
Certification
- OSHA 10
- ATSSA Flagger Certification
- Forklift Certification
- Pennsylvania Notary Public
Accomplishments
- ATSSA Education Committee Chair
- ATSSA Sign Committee Member
Timeline
Sales Administrator
Suit-Kote
02.2025 - Current
Sales Account Specialist
Franklin Industries
07.2023 - 02.2025
Customer Service Sales Representative
Franklin Industries
01.2022 - 07.2023
Equipment Operator
Suit-Kote
06.2014 - 02.2021
Some College (No Degree) - Criminology/ Secondary English Education
Slippery Rock University of Pennsylvania