Sarah Bettor
Sewickley,Pa
Summary
Professional with strong background in executive support, adept at managing complex schedules, coordinating meetings, and handling confidential information. Highly skilled in communication, organization, and problem-solving, ensuring seamless office operations. Focused on team collaboration and achieving results, adapting flexibly to changing needs and priorities. Dependable and resourceful, consistently delivering high-quality outcomes.
Overview
18
18
years of professional experience
Work History
Executive Assistant
SingleSource
12.2023 - Current
- Proficient in managing complex schedules, coordinating meetings, and ensuring seamless daily operations for six executives.
- Skilled in drafting professional correspondence, managing 40-50 emails daily, and acting as a liaison between departments and external stakeholders.
- Anticipates potential challenges and proactively provides solutions to ensure smooth workflow and project completion.
- Capable of prioritizing and juggling multiple tasks efficiently, consistently meeting tight deadlines without sacrificing quality.
- Trusted to handle sensitive information and maintain confidentiality in all professional interactions.
- Experienced in using office productivity tools, calendar management systems, and project management software to streamline tasks.
- Adept at planning and executing executive-level meetings, thrives in dynamic environments, quickly adjusting to new priorities while maintaining focus on overarching goals.
- Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
Personal Assistant
John Assad
04.2021 - 03.2024
- Maintained appropriate filing of personal and professional documentation.
- Oversaw personal and professional calendars and coordinated appointments for future events.
- Coordinated complex schedules, appointments, and meetings to ensure optimal time management for executives.
- Organized detailed itineraries, including flights, accommodations, and ground transportation, ensuring seamless travel experiences.
- Prepared and edited reports, presentations, and correspondence while maintaining highly organized filing systems.
- Handled sensitive information with discretion, ensuring privacy and security in all tasks and communications.
- Acted as a point of contact for 30-50 vendors and clients, maintaining strong professional relationships to support business operations.
- Proactively identified and resolved scheduling conflicts or operational challenges, adapting quickly to changing priorities.
Patient Care Coordinator
Private Employer
05.2016 - 03.2020
- Managed sensitive patient information with strict adherence to HIPAA guidelines, maintaining confidentiality and privacy at all times.
- Facilitated patient scheduling and communication through medical scheduling software for efficient appointment management.
- Provided exceptional customer service by addressing concerns, answering questions, and ensuring patient satisfaction with their care experience at the clinic.
- Coordinated with insurance companies for accurate billing and claim processing, reducing errors and financial discrepancies.
- Provided compassionate support for families during difficult healthcare decisions, acting as a liaison between them and their loved one's medical team.
- Managed patient records with strict adherence to confidentiality and accuracy standards.
Client Relationship Manager
Daddy T's Mountain Lodging
03.2013 - 05.2019
- Fostered and maintained strong relationships with clients, ensuring satisfaction and retention by addressing needs and delivering value-driven solutions.
- Led seamless onboarding processes for hundreds of new clients, delivering customized training sessions to maximize product adoption and engagement.
- Monitored key performance metrics, analyzing trends to identify opportunities for client success and business growth.
- Acted as the main point of contact for escalations, resolving client concerns efficiently and maintaining a high level of satisfaction.
- Collaborated with sales teams to identify opportunities for upselling and cross-selling, contributing to revenue growth.
- Developed and executed tailored account plans to meet client goals and drive mutual success.
- Facilitated a 98% client retention rate.
- Partnered with product, marketing, and support teams to ensure alignment with client needs and continuous service improvement.
- Collected and analyzed customer feedback to inform product development and enhance service offerings.
Office Manager
Pain Management Center
10.2006 - 03.2013
- Optimized office budget by renegotiating vendor contracts and lowered costs by 37%.
- Monitored expenditures for better financial control.
- Enhanced relationships with stakeholders using proactive engagement strategies.
- Fostered team collaboration by initiating regular team meetings.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Facilitated smooth communication between departments, addressing concerns promptly to maintain harmonious work relationships.
Education
Psychobiology/Premedical
Nova Southeastern University
Davie, FLSkills
- Customer-Centric Approach
- Effective Interpersonal Communication
- Database Administration
- Customer complaint resolution
- Operational Management
- Interdepartmental Liaison Skills
- Proficient in Google Workspace and Microsoft Office Suite
Timeline
Executive Assistant
SingleSource
12.2023 - Current
Personal Assistant
John Assad
04.2021 - 03.2024
Patient Care Coordinator
Private Employer
05.2016 - 03.2020
Client Relationship Manager
Daddy T's Mountain Lodging
03.2013 - 05.2019
Office Manager
Pain Management Center
10.2006 - 03.2013
Psychobiology/Premedical
Nova Southeastern University
Similar Profiles
Donna ChiecoDonna Chieco
Conveyance Specialist at SingleSource Property SolutionsConveyance Specialist at SingleSource Property Solutions
Cathy WalkerCathy Walker
Sales Associate - Customer Service at SingleSource SatelliteSales Associate - Customer Service at SingleSource Satellite
Meriem DriraMeriem Drira
Data Engineer at ClarioData Engineer at Clario