Sarah Chudley
Dallastown
Summary
Driven by a results-focused approach, I leveraged my call center experience and exceptional communication skills at TruGreen Lawn Care to establish strong hiring manager relationships and drive diversity initiatives. My proactive recruitment strategies and commitment to customer satisfaction have consistently enhanced organizational efficiency and client relations.
Overview
27
27
years of professional experience
Work History
CSR, CSDE, Talent Acquisition Partner
TruGreen Lawn Care
09.2016 - Current
- Developed strong relationships with hiring managers, understanding their unique needs and providing tailored recruitment solutions.
- Led diversity and inclusion initiatives within the talent acquisition team, promoting an inclusive work environment for all employees.
- Served as a trusted advisor to both candidates and hiring teams by providing guidance on role requirements, interviewing tips, and career development opportunities.
- Established a robust talent pipeline through proactive outreach efforts.
- Provided outstanding service to all individuals, promoting effective, and lasting business relationships.
Sales Associate, Sales Manager
Gertrude Hawk Chocolates
11.2007 - 09.2016
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Payroll, and scheduling
- Communicating with upper management
- Maintaining weekly/monthly sales goals
Sales Manager
Spencer Gifts
02.2005 - 11.2007
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Payroll, scheduling
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Communicating with upper management
Sales Associate
JCPenney
09.2002 - 02.2005
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Sales Associate
Spencer Gifts
05.1997 - 06.2002
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Education
High School Diploma -
Hempfield High School
Lancaster, PA06.1998
Skills
Call center experience
Customer Focus
Complaint Handling
CRM Software
Multitasking
Communication
Organization
Recruiting
Accomplishments
In 1994 I participated in the People to People Student Ambassador Program to Australia and New Zealand.
In 1997, I participated in American Music Abroad to Europe, performing for the public across various European countries.
Timeline
CSR, CSDE, Talent Acquisition Partner
TruGreen Lawn Care
09.2016 - Current
Sales Associate, Sales Manager
Gertrude Hawk Chocolates
11.2007 - 09.2016
Sales Manager
Spencer Gifts
02.2005 - 11.2007
Sales Associate
JCPenney
09.2002 - 02.2005
Sales Associate
Spencer Gifts
05.1997 - 06.2002
High School Diploma -
Hempfield High School
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