Sarah Halterman
Dover
Summary
Detail-oriented Office Administrator with expertise in time management and office operations. Proven ability to enhance workflow efficiency and improve customer satisfaction.
Overview
10
10
years of professional experience
Work History
Office Administrator
Spanglers Ace Hardware
Dover, PA
01.2016 - 04.2026
- Coordinated daily office operations to enhance workflow efficiency.
- Managed inventory systems, ensuring accurate stock levels and timely replenishment.
- Developed and implemented filing systems, improving document retrieval speed.
- Trained new staff on administrative processes and software applications.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Reconciled account files and produced monthly reports.
- In charge of receiving inventory and producing PO's For goods.
- Was in charge of handling house credit accounts, processing credits and issuing refunds when necessary.
- Was in charge of company fleet maintenance scheduling
- Handled some personal matters for the owners of the company.
Education
High School Diploma -
Central Duaphin High School
Harrisburg, PASkills
- Time management
- Office administration
- Administrative support
- Database entry
- Office management
- File organization
- Customer engagement
- Verbal communication
- Telephone reception
- Bookkeeping
- Scheduling appointments
- Attention to detail
Timeline
Office Administrator
Spanglers Ace Hardware
01.2016 - 04.2026
High School Diploma -
Central Duaphin High School