Sarah Lenhard
Philadelphia
Summary
Strategic Healthcare IT leader with 9 years of experience in large academic health systems, driving EMR strategy and clinical systems governance. Translates executive vision into scalable Epic architecture and enhances clinical and operational performance. Leads analyst teams through complex integrations while aligning technology with quality and regulatory goals.
Overview
10
10
years of professional experience
5
5
Certifications
Work History
Epic Lead Application Analyst – Inpatient Specialty Teams
University of Pennsylvania Health System
05.2025 - Current
- Provide strategic leadership and governance oversight for enterprise Inpatient Specialty Epic applications, including Genomics, Behavioral Health, Case Management, Nutrition, Rehab, and Therapies
- Define application roadmap priorities in partnership with clinical and operational leadership, ensuring alignment with enterprise strategic goals
- Lead cross-functional initiatives spanning IT, revenue cycle, compliance, and executive stakeholders
- Oversee major EMR upgrades and optimization efforts, enhancing system performance and ensuring long-term sustainability
- Establish accountability frameworks and execution standards for analyst team to ensure timely project delivery and high-quality outcomes
- Act as the escalation point for complex system design decisions, facilitating risk mitigation strategies across project stakeholders.
Epic Senior Application Analyst - Inpatient
University of Pennsylvania Health System
02.2019 - 05.2025
- Partnered with executive and clinical leadership to align strategic initiatives with scalable Epic architecture
- Provided subject matter expertise across Inpatient Clinical Documentation, Procedure Orders, Case Management, and Genomics
- Directed workflow redesign, enhancing clinical documentation accuracy and fostering interdisciplinary collaboration
- Managed implementation timelines, ensuring operational continuity while enhancing system capabilities
- Led enterprise-level integrations with Exact Sciences and Myriad Genomics Laboratories, expanding genomic testing interoperability
Epic Instructional Designer/Principal Trainer
University of Rochester Medical Center
05.2018 - 02.2019
- Led training environment build during major system upgrade, ensuring organizational readiness and regulatory alignment
- Partnered with operational leadership to align training with policy, workflow, and compliance updates, ensuring organizational readiness
- Directed enterprise training strategy supporting system adoption, workflow standardization, and change management
- Managed and developed team of five trainers, setting performance expectations and instructional standards to enhance training effectiveness
Epic Credentialed Trainer/Senior Application Analyst
University of Rochester Medical Center
01.2017 - 05.2018
- Credentialed enterprise trainer for Epic Inpatient and Prelude applications, supporting large-scale clinical system adoption across the medical center
- Led major Epic go-lives, overseeing system testing, workflow validation, and operational readiness planning to ensure successful implementation.
- Served as primary enterprise training and support analyst, aligning application build with clinical workflows to enhance end-user education.
- Facilitated classroom training and engaged stakeholders to promote provider adoption and reduce disruptions during post-go-live phase.
- Contributed to training governance and resource planning through participation on the scheduling committee, optimizing staffing allocation and supporting system-wide training demand
- Acted as liaison between IT build teams and operational departments to ensure training reflected policy updates, workflow changes, and regulatory requirementsSuccessfully credentialed to train hospital staff in Epic Inpatient and Prelude applications
- Assisted with major go-lives of new Epic Applications within the Medical Center and helped perform testing of new and modified applications
- Acted as primary training and support analyst for EMR systems across the enterprise and facilitated classroom instruction.
- Participated in the training team scheduling committee, accommodated incoming class requests, and created the monthly schedule for training staff.
Appointment Coordinator
Rochester Regional Health
01.2016 - 12.2016
- Utilized Epic EMR to schedule patient appointments, complete registrations, and respond to inquiries
- Trained new employees on software and protocols to ensure smooth onboarding and adherence to daily processes.
- Mentored new team members and served as primary contact for issue resolution, enhancing team collaboration.
Education
MBA - Health Care Management
Temple University
05-2025
Masters of Public administration - Health Care Management
State University of New York At Brockport
05-2017
Bachelor of Arts - Political Science
State University of New York At Geneseo
05-2014
Skills
- Epic Inpatient & Specialty Systems Oversight
- Healthcare IT leadership
- Large-Scale System Integrations
- Data Analytics
- Workflow optimization
- EMR strategy governance
- Change management
- IT–Clinical Executive Alignment
- Regulatory Readiness & Compliance Support
- Analyst leadership development
Certification
Epic Inpatient Orders
Timeline
Epic Lead Application Analyst – Inpatient Specialty Teams
University of Pennsylvania Health System
05.2025 - Current
Epic Senior Application Analyst - Inpatient
University of Pennsylvania Health System
02.2019 - 05.2025
Epic Instructional Designer/Principal Trainer
University of Rochester Medical Center
05.2018 - 02.2019
Epic Credentialed Trainer/Senior Application Analyst
University of Rochester Medical Center
01.2017 - 05.2018
Appointment Coordinator
Rochester Regional Health
01.2016 - 12.2016
MBA - Health Care Management
Temple University
Masters of Public administration - Health Care Management
State University of New York At Brockport
Bachelor of Arts - Political Science
State University of New York At Geneseo