Sarah Porch
905 Wilhelm Street Pittsburgh
Summary
I am seeking a full-time position where I can utilize my current skills and further develop within a company.
Overview
13
13
years of professional experience
Work History
Community Living Manager
Citizen Care
08.2019 - Current
- Maintained the daily operations of homes, provided staff training and supervision, provided on call responsibilities, complied with 6400 regulations, and monitored financials for the persons supported.
Direct Support Professional
Citizen Care
10.2015 - 08.2019
- I assisted with the care of persons supported with IDD
- I assisted with feeding, bathing, maintaining quality of life, and promoting community involvement
CNA
Vincentian Home
12.2014 - 08.2015
- I worked as a rehab/long term living care giver
House Manager Aide
Allegheny Valley Schools
03.2014 - 08.2014
- I worked helping people with IDD to assist them with their everyday lives
- We made sure our clients were living with purpose and dignity, and we provided opportunities and choices for our clients to grow and function at their full potential as independently as possible
Outbound Sales
IBEX Global
10.2013 - 11.2013
- I made phone calls on behalf of a bank to sell a credit card
Appraisal Operations
LSI
01.2013 - 06.2013
- I worked in the appraisal department
- I assigned appraisal orders and followed up until the reports were submitted
- I took client calls and called the appraisers daily for status on the orders
- The company worked as a “middleman” between the banks and the appraisers
Inbound Customer Service
QBE First
08.2012 - 12.2012
- I worked in a mortgage outbound call center
- I made phone calls to insurance policy holders to verify insurance policies
- My job consisted of calling borrowers, agents and carriers
- After making phone calls, the computer system had to be update to current policy terms
Freight biller
New Penn
04.2012 - 08.2012
- I billed the freight charges for how much it would cost to ship the freight, answered phones, answered questions when customers called in, scheduled freight pickups and faxed export papers when freights were going to New Mexico or Canada
Server
Eat ‘N Park
08.2011 - 04.2012
Education
High School - General/Honors
Montour HS
McKees Rocks, PA01.2011
Skills
- Teamwork and collaboration
- Time management
- Attention to detail
- Reliability
- Excellent communication and organizational skills
- Certified in CPR/FIRST AID
- Team building
- Task prioritization
- Self motivation
- Strategic planning
- Staff supervision and training
Timeline
Community Living Manager
Citizen Care
08.2019 - Current
Direct Support Professional
Citizen Care
10.2015 - 08.2019
CNA
Vincentian Home
12.2014 - 08.2015
House Manager Aide
Allegheny Valley Schools
03.2014 - 08.2014
Outbound Sales
IBEX Global
10.2013 - 11.2013
Appraisal Operations
LSI
01.2013 - 06.2013
Inbound Customer Service
QBE First
08.2012 - 12.2012
Freight biller
New Penn
04.2012 - 08.2012
Server
Eat ‘N Park
08.2011 - 04.2012
High School - General/Honors
Montour HS
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