Sarah Prince
Hunlock Creek
Summary
Motivated professional with a successful background as Front end Associate offering advanced money handling, merchandising, and team leadership abilities combined with a dedicated and hardworking approach. Focused on maximizing team efficiency and customer satisfaction through training and performance improvements.
Professional with strong background in maintaining safety and security in correctional facilities. Proven ability to manage challenging situations with calm and assertive approach. Skilled in conflict resolution, surveillance, and enforcing regulations. Known for reliability, adaptability, and effective teamwork in high-pressure environments.
Overview
7
7
years of professional experience
Work History
Corrections Officer
SCI Dallas
Dallas, PA
06.2024 - Current
- Enforced safety protocols to maintain secure environment for staff and inmates.
- Supervised inmate activities, ensuring compliance with facility regulations and policies.
- Conducted regular inspections of facilities to identify potential security breaches or unsafe conditions.
- Trained new officers on operational procedures and emergency response protocols to enhance team efficiency.
- Managed incident reports, documenting occurrences and maintaining accurate records for legal compliance.
- Implemented conflict resolution strategies to de-escalate tense situations, fostering a safer environment.
- Enhanced facility safety by conducting thorough security checks and monitoring inmate activities.
- Supervised inmates during all activities and transfers to monitor compliance and implement corrective actions.
- Reduced inmate altercations by maintaining consistent enforcement of rules and regulations.
- Supported successful emergency response efforts by participating in regular drills and training exercises.
- Conducted pat downs and strip searches of inmates and visitors to prevent contraband from entering facility.
- Maintained safety and security of staff and public by applying defensive techniques and physical restraints.
- Monitored radio transmissions between staff to respond immediately to directions and emergencies.
- Effectively interacted with staff, offenders, visitors, and public to maintain security within facility.
- Inspected condition of locks, window bars, doors and gates to prevent prisoner escapes.
- Collaborated with fellow officers to maintain a secure and orderly environment within the correctional facility.
- Reduced escape attempts, crimes, and other hazardous activity through close observation and situational awareness.
Cashier/Front End Associate/Cash Office Associate
Weis Markets Inc
Dallas, PA
07.2020 - Current
- Handled cash, card, check, gift card, and coupon transactions for customer purchases.
- Keep the register terminal area and store clean and orderly.
- Packed and bagged products according to customer preferences.
- Addressed and resolved customer complaints with friendly and level-headed assistance.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Organized register supplies in the front end and storage areas.
- Helped with purchases and signed customers up for rewards programs.
- Processed sales, returns, and exchanges using the POS register system.
- Learned roles of other departments to provide coverage and keep the store operational.
- Performed cash count-out at the end of each shift and addressed all queries from customers.
- Operated a cash register, processing payments of cash, checks, credit cards, and gift cards.
- Delivered exceptional customer service with a friendly, helpful attitude to promote repeat business.
- Closed the cash register by counting cash and reconciling checks and charges.
- Assisted with cleaning and organizing the front end and returning shopping carts to the corral.
- Pitched in to help the Manager with product restocking during less busy periods.
- Resolved discrepancies between item prices in the computer system and product labels.
- Directed patrons to specific aisles to locate requested merchandise.
- Scanned barcodes, verified the accuracy of prices, and totaled bills for payment
Private Care Giver
Lacey, Inc
Kingston, PA
08.2021 - 04.2022
- Made beds, swept floors, and sanitized surfaces to support activities of daily living.
- Maintained a clean and well-organized environment for client happiness and safety.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Assisted patients with daily personal hygiene.
- Helped clients with personal needs from exercise to bathing and personal grooming.
- Improved patient outlook and daily living through compassionate care.
- Tracked and reported clients' progress based on observations and conversations.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Engaged with patients and families to provide emotional support and daily living instruction.
- Laundered clothing and bedding to prevent infection.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Helped patients during ROM exercises to maintain musculoskeletal functions and increase strength.
Cashier
Mountain Fresh Supermarket
Hunlock Creek, PA
06.2019 - 07.2020
- Worked closely with front-end staff to assist customers.
- Processed sales transactions to prevent long customer wait times.
- Accepted cash and credit card payments, issued receipts, and provided change.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Helped customers find specific products, answered questions, and offered product advice.
- Complete daily recovery tasks to keep areas clean and neat for maximum productivity.
- Collected payments and provided accurate change.
- Helped with purchases and signed customers up for rewards programs.
- Preserved the appearance of the store by arranging and replenishing displays and merchandise racks.
- Discounted purchases by scanning and redeeming coupons.
- Operated cash register or POS system to receive payment by cash, check, and credit card
- Used suggestive selling techniques to promote add-on sales
- Delivered a high level of customer service to patrons using active listening and engagement skills
- Scanned merchandise using a point-of-sale system for accurate purchase totals
- Answered customer questions and provided store information
- Processed refunds for worn, damaged, and broken merchandise
- Directed trash removal and sanitation procedures to keep aisles and register areas
Education
High School Diploma -
Lake Lehman Jr. Sr. High School
Lehman, PA06-2021
Bachelor's Degree - Nursing
Misericordia University
Dallas, PA05-2023
Associate Degree - Associate of Applied Science in Criminal Justice
Luzerne County Community College
Nanticoke, PASkills
- Adaptable and Flexible
- Detail-Oriented
- Policies and Procedures
- Honest and Dependable
- Verbal communication
- Emergency response
- De-escalation techniques
- Integrity and honesty
- Leadership qualities
- Assertiveness
- Records management
- Motivational skills
- Continuing education
- Excellent problem solver
- Firearms proficiency
- First aid and CPR certified
- Observation
- Stress tolerance
- First aid training
- Negotiation
Timeline
Corrections Officer
SCI Dallas
06.2024 - Current
Private Care Giver
Lacey, Inc
08.2021 - 04.2022
Cashier/Front End Associate/Cash Office Associate
Weis Markets Inc
07.2020 - Current
Cashier
Mountain Fresh Supermarket
06.2019 - 07.2020
Bachelor's Degree - Nursing
Misericordia University
High School Diploma -
Lake Lehman Jr. Sr. High School
Associate Degree - Associate of Applied Science in Criminal Justice
Luzerne County Community College
Awards
Richard E. Williams Scholarship Recipient, Book Scholar Recipient, Betty and Karl Scholarship Recipient, Honor Roll (sophomore, junior, and senior years), Member of the National Honor Society