Sarah Stuck
Pittsburgh,PA
Summary
Dynamic Registered Nurse with extensive experience at Allegheny General Hospital, excelling in medication administration and patient education. Proven ability to enhance patient safety through strong clinical judgment and compassionate care. Adept at collaborating with interdisciplinary teams to develop tailored care plans, ensuring optimal health outcomes for diverse patient populations.
Experienced with patient care, critical thinking, and effective communication. Utilizes medical knowledge to support patient recovery and manage complex conditions. Strong understanding of healthcare protocols and compassionate care delivery.
Charge nursing professional with focus on patient care and team leadership. Strong skills in clinical decision-making, patient assessment, and care planning. Known for effective communication, adaptability, and teamwork. Dependable in high-pressure environments with commitment to achieving optimal patient outcomes.
Overview
17
17
years of professional experience
Work History
Registered Nurse
Allegheny General Hospital
09.2021 - Current
- Administered medications and treatments per established protocols, ensuring patient safety and compliance.
- Monitored patient vital signs, identifying changes and reporting concerns to healthcare team promptly.
- Educated patients and families on health management, enhancing understanding of treatment plans and recovery processes.
- Collaborated with interdisciplinary teams to develop care plans tailored to individual patient needs.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
Call Center Representative
Allegheny Health Network
06.2016 - 09.2021
- Managed high volume of inbound calls, ensuring efficient customer service delivery.
- Managed electronic health records, ensuring accuracy and compliance with privacy regulations.
- Managed high call volume while maintaining professionalism and accuracy when gathering client information for appointment bookings.
- Acted as first point of contact and set appointments for patients.
- Promptly answer a complex, multiple line software telephone system (EPIC) and process medical service requests in a confidential manner with strict adherence to policies and procedures.
- Make outbound calls to patients to assist with individual scheduling requests.
- Follow an established protocol and use independent judgement to appropriately refer a patient to a physician or specialist as necessary.
Lead Medication Technician
Sunrise Senior Living
10.2014 - 06.2016
- Distributed patient medication following the MAR.
- Trained and mentored junior staff on best practices for medication management and resident safety.
- Developed and implemented protocols to enhance accuracy in medication distribution and record-keeping.
- Collaborated with healthcare teams to optimize treatment plans based on residents' health assessments.
- Maintained established policies and procedures, objectives, safety, and infection control standards.
Certified Nursing Assistant
Sunrise Assisted Living
04.2013 - 10.2014
- Assisted nursing staff with patient care, ensuring comfort and safety during daily activities.
- Monitored vital signs, reporting changes promptly to medical personnel for timely interventions.
- Responded directly to resident call light and requests.
- Measured and recorded patient intake and output.
- Assisted with bathing, toileting, oral hygiene, shaving, nail care, hair care, and dressing.
Certified Nursing Assistant
Manor Care Health Services
01.2011 - 09.2014
- Provided direct patient care, including bathing, dressing, and feeding to enhance daily living activities.
- Assisted in monitoring vital signs and reported changes to nursing staff for timely interventions.
- Utilized proper body mechanics during transfers and positioning, ensuring patient safety while minimizing risk of injury.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
Restaurant Hostess
Kretzlers Tavern
04.2008 - 03.2011
- Greeted and seated guests, ensuring a welcoming atmosphere and efficient service flow.
- Managed reservations and waitlists using restaurant management software to optimize seating arrangements.
- Collaborated with front-of-house staff to enhance guest experience through effective communication and teamwork.
- Trained new hosts on operational procedures, customer service standards, and conflict resolution techniques.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
Education
Bachelor of Science - Nursing
Capella University
Minneapolis, MN - Online06-2025
Associate of Science - Nursing
Community College of Allegheny County
Pittsburgh, PA08-2021
No Degree - Medical Terminology
Community College of Allegheny County
Pittsburgh, PA01-2017
No Degree - General Studies/Nursing Prerequisites
Community College of Allegheny County
Pittsburgh, PA01-2013
High School Diploma -
North Hills Senior High School
53 Rochester Rd, Pittsburgh, PA 1522906-2011
Nursing Assistant Training Program - Health Sciences
A.W. Beattie Career Center
9600 Babcock Blvd, Allison Park, PA 1510101-2010
Certified Nursing Assistant Certification - Nursing
American Red Cross
Pittsburgh01-2010
Skills
- Medication and IV administration
- Medication administration
- Direct patient care
- Patient assessments
- Documentation and charting
- Strong clinical judgment
- Patient education and counseling
- Patient and family advocacy
- Infection control measures
- Wound care
- Compassion and empathy
- IV setup
- Professional bedside manner
- Team leadership
- Charge Nurse
Timeline
Registered Nurse
Allegheny General Hospital
09.2021 - Current
Call Center Representative
Allegheny Health Network
06.2016 - 09.2021
Lead Medication Technician
Sunrise Senior Living
10.2014 - 06.2016
Certified Nursing Assistant
Sunrise Assisted Living
04.2013 - 10.2014
Certified Nursing Assistant
Manor Care Health Services
01.2011 - 09.2014
Restaurant Hostess
Kretzlers Tavern
04.2008 - 03.2011
Bachelor of Science - Nursing
Capella University
Associate of Science - Nursing
Community College of Allegheny County
No Degree - Medical Terminology
Community College of Allegheny County
No Degree - General Studies/Nursing Prerequisites
Community College of Allegheny County
High School Diploma -
North Hills Senior High School
Nursing Assistant Training Program - Health Sciences
A.W. Beattie Career Center
Certified Nursing Assistant Certification - Nursing
American Red Cross
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