Sarah Sutherland
Lancaster
Summary
Dynamic retail sales associate with proven expertise at Iris Lingerie, delivering exceptional customer service and resolving issues effectively. Skilled in teamwork and problem-solving, I excel in creating visually appealing merchandise displays that drive sales. Committed to enhancing the shopping experience while managing cash operations efficiently.
Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.
Overview
2
2
years of professional experience
Work History
Retail Sales Associate
Iris Lingerie
08.2024 - 01.2025
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Answered questions about store policies and addressed customer concerns.
- Managed efficient cash register operations.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used in-store system to locate inventory and place special orders for customers.
Retail Sales Associate
Wearhouse Consignment
11.2022 - 05.2024
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Greeted customers and provided outstanding customer service.
Education
Associate of Business Administration - Business of Fashion
Kingsborough Community College
Brooklyn, NY05-2026
High School Diploma -
Hempfield High School
200 Stanley Ave, Landisville, PA 1753805-2024
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Customer assistance
- Retail sales
Timeline
Retail Sales Associate
Iris Lingerie
08.2024 - 01.2025
Retail Sales Associate
Wearhouse Consignment
11.2022 - 05.2024
Associate of Business Administration - Business of Fashion
Kingsborough Community College
High School Diploma -
Hempfield High School
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